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February 2024 by Anonymous A
Staff are rude and pretend to be managers even when they barely have enough customer service training and experience to be working there in the first place. The staff don’t know how to handle customer concerns and when they can’t handle customer concerns and questions, they get the other staff members to step in and help but in a condescending way, smirking and rolling their eyes in the process. This happened with the staff in there today - Feb 19, 2024. Making up policies isn’t the way a retail store works. Also - we aren’t in high school guys, grow up! Management or someone should really look into this.
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January 2024 by Nadir Suleman
They have some good deals on cosmetics.The best deal I like is the 6 for 60 deal where you can get 6 items for $60.00.
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January 2024 by La Poli
Excellent costumer service and selection of products,Anna and Carissa are great,thank you!
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October 2023 by Deepika Jeyakumaran
Carissa and the staff are very friendly, provide excellent customer service and advice to help you purchase products tailored to you! Carissa helped me find products that worked well for me and the products are offered at excellent prices! Keep up the great work
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August 2023 by Wanda Kubasiak
Great staff, products and prices.
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July 2023 by Andrew Peters
My wife and I recently visited the Cosmetics Company Store, and were treated so well by the staff we had to write a review. The product she was looking for wasn't on the shelf, so they worked to find the exact item she needed. Friendly and helpful, the staff was fantastic...and above all the prices were the cheapest around! We found the products my wife wanted for less than any other store either side of the border. Great shop.
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June 2023 by Pallavi Salunke
My experience earlier with Cosmetic store was bad when I visited in Orlando in Feb 2023, however I still took a chance to explore the store in Niagara Fashion Outlet on my next visit in May 2023 and to my surprise the staff here was superb. This is an amazing outlet, where you get to buy amazing cosmetics from Estee Lauder to Bobbi brown , MAC and many other. The best part here is the staff and the manager. ANNA and ELENA have been really helpful and they actual guide you as to what would suit you better based on your skin type, plus they also tell about the products they have been using , so its truly great and I am using this products now. Thanks to ANNA and ELENA you are fantastic. Keep up th good work. THe only reason my opinion changed for cosmetic store is because of both of you. Coming from all the way from India to purchase and getting such a good treatment always makes you feel better for the price paid.
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February 2023 by Pamela Bianca
I know whenever I go into the store I'm going to find just what I need from the perfect eye colors to my favorite skin care. Anna, who is the manager, always points me in the right direction. I've been shopping her for several years & I always feel she knows just what I may like. Her staff is not just friendly but very knowledgeable. Great products & great prices!
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December 2022 by Philip Chao
Nice place. Helpful staff. Good deals.
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May 2022 by Phil Chao
Nice place. Helpful staff. Good deals.
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March 2022 by Brey Blackwell
Seriously such a fantastic store! I love CCS and the women at Niagra Falls are fantastic! Jaydin was so amazing and went through the store to help find the items I needed and was so patient with all of my questions. Anna is amazing too! Love this location, definitely worth shopping here with them! :)
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March 2022 by Jen Smith
Excellent selection and prices. Anna was incredibly patient and helpful. Love this store.
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September 2021 by Chelle Ramos
Mia and Jennifer were AWESOME!!! My mom and I were in there for over 2 hours and both of them kept answering all of our questions. My mom with all the samples on her arms!! ?? You guys rock! Thank you for our patience!!
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August 2021 by DEBBIE Ann
Great priced and a great selection
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June 2021 by Jiacheng Peng
Great store, amazing assist and discounts
