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March 2024 by Jasmine Atlikhani
By far, the best auto repair establishmentthat I have ever been to. Courteous andfriendly staff who always give you updateson the progress of your car. Aknowledgeable crew who do exemplarv work in a timely manner. When I picked up my Jeep it looked better than before and I'm so grateful!!
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February 2024 by Thomas Keefer
Everything was great and delivered early. I think they forgot to connect something g because my interior light do not work when I open the door
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February 2024 by Craig Sherman
Did a good job but did not clean interior of car
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January 2024 by Thomas Miles
My ram has been in this shop for 12 weeks and not completed.they call me twice a week some girl told me that GM makes my part some other guy tells me dodge makes my part.im told they talk to which company they claim giving me a delivery date for my part and every time that date comes up they push it back which makes that 105 days not completed so far.geico my insurance company recommended this place can't believe this is how they do business. You would think they'd offer my truck back till the part comes in then bring it back but no.ive been without a vehicle for 60 days now since the insurance company only covers for 30 days original complication date was 10/12UpdateDecember 7th....Jessica called said parts are inDecember 8th...Jerald called said vehicle moved to bodyDecember 12...Jerald called Said truck in bodyDecember 28...Tyler called said moved truck into bodyThis place has been a toxic relationship with no ending..days in shop 130 and counting
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January 2024 by Shannon LaMonte
Estimated repair date was 20 days. 100 days later they returned my vehicle to me with only cosmetic issues repaired. Lack of communication for the first two months of them having my Jeep. After bringing it to another mechanic he was appalled they even allowed me to drive off the lot with it.
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January 2024 by James DeLong
Awesome service and awesome results! The entire staff was friendly to me and helped along the way even with the rental through insurance and everything! Got my car back looking spiffy! I highly recommend them!
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November 2023 by Be My Lolly
The best auto body shop around
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October 2023 by Jy'ahzhannae Taylor
I got into an accident August 5th and dropped my car was towed the same day. When I asked how long they would have my I was originally told 18 day and then 30. I went on vacation and was told my car would be ready the following week , September 15th. It is now October 6th and I still don’t have my car. I understand parts , shipping and manufacturing play a huge part in the process of a car being fixed. But here’s where the issue lies , updating me constantly about false dates when the cars not even remotely close to being done. They also didn’t receive parts on my car until September 5th but I was not informed of that information until October. I’ve been patient and reasonable with this company but honestly , I’m frustrated and annoyed. And not to mention , I’ve still have to pay the insurance and car note on a car that I have not touched since August. The first phot is from September 14th and the second is from August 5th. Not to mention , their automated message states that while waiting for your vehicle to be repaired you’ll receive a free loaner vehicle.. however when I asked for one I was told they don’t have rentals. Considering the fact that they have kept my car for over two months , I believe the least they could have done was offered me a rental. Really , really not pleased with the time and service here.
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September 2023 by Eric Frain
Very professional shop addressed all our issues in a timely matter the car looks great!
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September 2023 by ricardo mcnaught
They are great working people and friendly go all out to satisfy their customers great jobsService: Auto body & trim repair
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August 2023 by Mark Briglio
Staff is excellent! Did very good work!
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July 2023 by Peaceoz _
The personnel were efficient, kind and explained everything easily. They dealt with the insurance and had everything figured out so I didn't have to. They kept me informed, text messages were sent with updates all the time. There was a loaner car for me making drop off easy. The car was done a day ahead of schedule. When I picked the car up at completion I didn't notice one small spot that wasn't done so I called....they got me in first thing the next morning and fixed it while I waited....great!! The car was clean and looked fantastic when I got it back. I would highly recommend them.Service: Auto body & trim repair
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July 2023 by Stacey A.
Great service. They were ready to work with and covered all my needs. The car was beautiful when it was done. They have loaner cars to make dropping the car off easy. They worked with the insurance company and had everything figured out for me. Thanks to Tasha for her help. The people were all wonderful, easy to talk to, friendly and cared about my car. I was impressed. Everything was good.
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July 2023 by CHANTAI MARTINEZ
Talk about customer service, this location is up to par! Jessica the front desk worker was very informative throughout the process. I heard from her twice a week as my car was in the shop. Also helped me out a great deal when going to pick the vehicle up. Car looks great and am extremely pleased with the level of work the guys did when repairing the vehicle. All tens across the board for auto collision and glass located on military rd Niagara Falls ny location!!!
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June 2023 by DARCY O'HEAR
Well worth the wait to get the appt. Excellent job. Suv looked like new when I picked it upService: Auto body & trim repair
