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March 2024 by Gregg G.
Another screw up. This pharmacy is so unorganized. There notification system sucks. If you have a prescription the automated system will tell you it is ready. Go to pick it up and they tell you you can pick it up in 2 days! They use insurance as the reason, but can't explain why you are notified that it is ready. Often they use the excuse of an insurance issue, when in reality they are waiting for medicine to be delivered. Of course calling the insurance co gives a totally different story. Talking to the manager is hopeless. He can't help at all.
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March 2024 by Tammy U.
This Pharmacy is a joke . My doctor called in a specialty prescription . The pharmacy told me they can get it and would be in on Friday . Today is Monday and now they are telling me they needed the doctor to do something else .. they never kept me updated and I will be running out of my prescription in 4 days . If they were having issues they should have notified me and I could have gone elsewhere or called my doctor's office . This Pharmacy dropped the ball in communicating with me and keeping me updated. I would be weary of using them as I can see they don't care about their customers!
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February 2024 by Emmett Rowley
Literally the worst pharmacy I've ever been to. Understaffed and incompetent is an understatement. Don't go unless you have an extra hour to waste.
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January 2024 by Ice Ice
I went to pick up my medication on 1/16/24 at Walgreens 82 N Plank Rd Newburgh NY. The male employee threw me my insurance card on the counter instead of handing it to me. He wanted to charge me for the medication. I said no, is paid for by the insurance. He made me wait 30 minutes to check my insurance. I came me back after 30 minutes and still he haven’t checked my insurance until I was there standing in front of him. He asked me to wait another 20 minutes for my medication without giving the prescription to the pharmacy tech. I spoke to another employee that was stocking merchandise in an aisle. She went to the pharmacy tech and asked the status of my medication. She gave my prescription to the tech and after an hour, I had no medication and it took over an hour for them to tell me that my prescription had been sent to another pharmacy. Bad service from the counter employee. He needs to be retrained for people skills.
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January 2024 by Monica Hall
Store is clean, employees are helpful
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September 2023 by Nickol Zurita
I have resorted to Amazon now because everything is always out of stock and the employees are not friendly when asked for help. Not sure why this store is even open anymore. Avoid at all costs like all reviewers stated. I was also racially profiled by a stocker he asked if I was looking for the Spanish isle? Not even sure what that was about. I left promptly. Please do not go here!
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September 2023 by Julian Flowers
Live in the area & appreciate this pharmacy. You can tell they work hard & their manage Xennielia is super sweet & helpful. People posting about lines…come on they’re doing their best relax & sit down
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September 2023 by John Dunderdale
Everything is always out of stock, the service could not possibly be slower and the workers are extremely rude. Worst possible experience
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September 2023 by Julian F.
Live in the area & appreciate this pharmacy. You can tell they work hard & their manage Xennielia is super sweet & helpful
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September 2023 by Doreen L.
The best I can I can say is oh stay away! Millions of reasons just keep on driving! Problems at the pharmacy that would take hours!!
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August 2023 by Paparazzi Hastings
I use this pharmacy for the drive-thru capabilities of picking up - its never opened! Today, again not open so I had to go into the store to pick up meds - I’m Covid positive and don’t want to go into any public place. This pharmacy - Newburgh NY has two speeds; slow & reverse.
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July 2023 by C Jav
This is the worst pharmacy ever. Never, ever enough help. ALWAYS a line inside and at the drive thru. You can tell the one employee they have working is always overwhelmed. Never seen anything like it. No wonder they can’t keep the help. And the fact that they completely close for lunch is ridiculous.
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May 2023 by Melissa Marino
There was an employee, potentially by the name Chris, I don't remember... who gave me a tremendous discount on my prescription. He honestly made my whole day. I just want him to get the recognition he deserves for that.
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May 2023 by Bria Davis
Always a line, never an employee available. No one is ever around to help. Avoid this store if you can
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December 2022 by Julius Gonzalez
Most disrespectful pharmacist I have a dealt with in my life I'm 63 years old she yelled at me like I was her child and acting inappropriately went to talk to the management about it and pretty much no action was taken