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April 2024 by D Jordan
The pharmacy department is the absolute worst, please go somewhere else they take two days to fill simple prescriptions. Then give you a attitude when you inquire why. To there defense no one wants to work anymore but it's really just disgusting, what if you are elderly and can't advocate for yourself. They really need to hire better employees and or pay more and have better management.
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April 2024 by Reggie Miller
Several of times visiting this Walgreens location to pick up some prescriptions and supplies for a friend. Customer service at the pharmacy in person or drive thru isn’t the friendliest! Drive thru one time took nearly 30 minutes for parties to get their prescription. Today the male doctor was very rude and condescending and snarly sarcastically towards my friend who was picking up the prescription for his friend while giving out his verification for his order. Thankfully I didn’t have to interact with this nasty person. Just the rudeness and nastiness coming from the doctor while I sat down waiting for my friend ticked me off I couldn’t wait to get the hell out of there!! A couple of times visiting this location customer service is extremely slow or overall horrible to say the least.?
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April 2024 by Frank Hunter
This place is the worst service is bad and the woman pharmest is rude and disrespectful to the customers always a problem getting your script filled I would give them a o if I could will be changing to another place
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March 2024 by Andie P
Would give a zero rating but it doesn’t allow…..went to drive thru today and waited at least 10 minutes for someone to come over to me, knowing well that they looked over a few times but didn’t acknowledge my existence what so ever, even though it’s the first cardinal rule to customer service! The male that came over was rude and shut the phone off before I was done talking and proceeded to speak to me in a condescending manner when I tried to tell him my name AGAIN!He didn’t speak to me after that, when he put the meds in the drawer and I took it, no, “Have a good night” or “you’re welcome!” He doesn’t like his job, his appearance is less than presentable and he should not be in customer service! Will never return to this pharmacy!
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February 2024 by Emmett Rowley
Literally the worst pharmacy I've ever been to. Understaffed and incompetent is an understatement. Don't go unless you have an extra hour to waste.
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February 2024 by Ice Ice
I went to pick up my medication on 1/16/24 at Walgreens 82 N Plank Rd Newburgh NY. The male employee threw me my insurance card on the counter instead of handing it to me. He wanted to charge me for the medication. I said no, is paid for by the insurance. He made me wait 30 minutes to check my insurance. I came me back after 30 minutes and still he haven’t checked my insurance until I was there standing in front of him. He asked me to wait another 20 minutes for my medication without giving the prescription to the pharmacy tech. I spoke to another employee that was stocking merchandise in an aisle. She went to the pharmacy tech and asked the status of my medication. She gave my prescription to the tech and after an hour, I had no medication and it took over an hour for them to tell me that my prescription had been sent to another pharmacy. Bad service from the counter employee. He needs to be retrained for people skills.
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January 2024 by Monica Hall
Store is clean, employees are helpful
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November 2023 by Carol Grima
No point in having an appointment if you’re still going to have to wait 30 + minutes in an empty waiting area.Disappointing.Not to mention prescriptions are always out of stock.
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September 2023 by Julian Flowers
Live in the area & appreciate this pharmacy. You can tell they work hard & their manage Xennielia is super sweet & helpful. People posting about lines…come on they’re doing their best relax & sit down
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September 2023 by Julian F.
Live in the area & appreciate this pharmacy. You can tell they work hard & their manage Xennielia is super sweet & helpful
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September 2023 by Doreen L.
The best I can I can say is oh stay away! Millions of reasons just keep on driving! Problems at the pharmacy that would take hours!!
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September 2023 by John Dunderdale
Everything is always out of stock, the service could not possibly be slower and the workers are extremely rude. Worst possible experience
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September 2023 by Nickol Zurita
I have resorted to Amazon now because everything is always out of stock and the employees are not friendly when asked for help. Not sure why this store is even open anymore. Avoid at all costs like all reviewers stated. I was also racially profiled by a stocker he asked if I was looking for the Spanish isle? Not even sure what that was about. I left promptly. Please do not go here!
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August 2023 by Paparazzi Hastings
I use this pharmacy for the drive-thru capabilities of picking up - its never opened! Today, again not open so I had to go into the store to pick up meds - I’m Covid positive and don’t want to go into any public place. This pharmacy - Newburgh NY has two speeds; slow & reverse.
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August 2023 by C Jav
This is the worst pharmacy ever. Never, ever enough help. ALWAYS a line inside and at the drive thru. You can tell the one employee they have working is always overwhelmed. Never seen anything like it. No wonder they can’t keep the help. And the fact that they completely close for lunch is ridiculous.