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February 2024 by DON SIRE
The location was open and the lines were long. There was limited staff present and Valvoline is known for fast in and out oil changes.
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January 2024 by Eric Hickman
Great honest and straight forward
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January 2024 by Gerald “N” Brown
Good service.
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January 2024 by Jennifer Sergi
Very quick and professional service and thorough look over for any discrepancies on vehicle. Staff is knowledgeable and friendly.
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November 2023 by Shawn Armstrong
I always go here for an oil change and they are always great! I wanted to give a special shout out to Johann D, Adrian and Gambino for working to get me in and out quickly. I had a time sensitive appointment and they really delivered! Highly recommend!
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November 2023 by Katerina Galvan
Never have I EVER been so uncomfortable in my life. I went in for an oil change, and was greeted by one of the workers, Justin. He came up to my vehicle and seemed to be under the influence of something. He continuously was making inappropriate gestures towards me which made me feel very unsafe. I got inside the shop finally and had to use the restroom, as I was walking into the lobby I looked back to see what looked like him smelling my seat ??? I will never do business at this shop again for my safety. Absolutely Disgusted by this guy they all called "Pit"Service: Oil change
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November 2023 by Jossie Washington
Went in for an oil change and so happy I did. They showed me how disgusting my ac filter was. No wonder we kept coughing in the car. Now after the replacement we are no longer coughing ty Jaiden for pointing this out for me. Great job
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October 2023 by Adrianna Rennard
I needed an oil change. I like that you can stay in the car. You can hear and see what is being done. They show your oil level. Fill all fluids including windshield washer fluid. Changed the windshield wipers All worked together to get it done. Appreciated the fast customer service. I will recommend this place and return to have my car serviced here.
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October 2023 by Johanna Paciello
My husband is doing work out of town and utilized services at the Newburgh, NY location for an oil change and coolant services. Unfortunately, in less than 24 hours of getting his vehicle back from Valvoline, it overheated and broke down. He is now stuck in Newburgh with over $1300 in repairs on a vehicle that had no issues prior to services rendered at your business. We have made several attempts to get this taken care of at the store level and are extremely dissatisfied with both the reponse time as well as the lack of accountability.
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October 2023 by Lauren DiMicco
Over an hour wait and unprofessional staff. They were not competent enough to process a Groupon and not only was I overcharged, but they literally tried to gaslight me while processing the Groupon incorrectly and gave me major attitude.I hate to make this kind of review when I know mechanics aren't paid enough for the hard work they do, but my experience here made it so that I won't be returning anytime soon.EDITED TO ADD: I see Valvoline customer service responded. I've already spoken with them after completing an after visit survey and was extremely unhappy with how the issue was handled.
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August 2023 by Reed Loar
I got an oil change from a different Valvoline location where they gave me the wrong drain plug which led to a nasty oil leak.I came to the route 300 location where with no questions asked they fixed the issue and topped up my oil. Great customer service from the entire team, and a Vance, safe on the work from the manager as I drove out. I’ll definitely come back to this location in the future. Thanks guys!
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July 2023 by Emily politi
Every time I come here they are always FRIENDLY. They work so quickly but not without explaining everything beforehand and telling you the price right away so you can make sure it works for you. The whole team is amazing and just overall have a great vibe. Always come here first!
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July 2023 by Deanna Fedyk
I never write reviews but wanted to do this to warn other people. I’m a girl and don’t know anything about cars so I wanted to believe them when they said my ac tested low, something with the Freon, and that I definitely need to get it replaced by summer. I decided to just get an oil change and get a second opinion on the ac. I’m glad I went to Firestone and they told me absolutely nothing was wrong and my ac was actually perfect. Very big difference between needing to be replaced asap to being perfect so maybe they just wanted to make money off me because I don’t know anything about cars. Always get a second opinion and I recommend Firestone.
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July 2023 by Jordan A
My girlfriend got an oil change from this facility- I go to do her oil change myself today and the drain bolt is IMPACTED ON the bolt had to be extracted off a simple oil change now turned into a real pain in my rear end. I would only recommend this place to my worst enemy. Unfortunately the lowest rating I can give is one star.
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July 2023 by O Isaac
Needed an oil change on the spot. I googled oil changes near me and Valvoline popped up with a drive thru oil change, no appointment needed!! I had to try it. Oil change while you sit in the car. It was pretty cool.
