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July 2024 by Victoria A
My third time coming to this post office trying to renew my passport, and they canceled it with no courtesy call. Pointless to come here.
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February 2024 by Erika Rivera
2 of my packages were scanned as delivered and I was there and never received it!!! These drivers are stealing packages and all they can say is that they don’t have supervisors.. no wonder they are stealing packages.. the worst service in Newburgh and the workers not being supervised are doing whatever they want!!!! I’m so disgusted !!!!
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December 2023 by Matthew Wagner
Go anywhere else. Do not go here if it can be avoided. Appointments are not guaranteed. They should just close it.
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December 2023 by Luz Otalvaro
Horrible experience with usps, Inwas supposed to have a package delivered to my home ok the 28th and never got delivered, instead it got deluvered to a po box in newburgh and Ive spent 3 days trying to get information on where my package is and noone has been able to tell me where my package is at.
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December 2023 by Daniel
The employees here clearly need up to date training on both laws and how to deserve the benefits of being a federal employee
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September 2023 by Lupita García
Terrible service, the lady at the passport service window is very unfriendly
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September 2023 by Peter Solicito
Very nice Service
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August 2023 by Marc Lallanilla
Don’t bother calling—their telephone has cobwebs from never being picked up, no matter when or how often you call.Don’t bother having your mail forwarded—they haven’t figured out how to do that.Smoke signals are a more reliable way to communicate than using this post office.
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August 2023 by Missy Dee
Slow,yet always helpful
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May 2023 by Yankee Trucker
If you order any packages from Amazon, pray to God that the USPS doesn't deliver it. USPS delivered an Amazon package to my residence, and on the way out my driveway, they decided to demolish my mailbox as they turned out.
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April 2023 by Nisha B
Nasty attitudes and miserable people work here at this location. If they don’t like their jobs, they should seek other employment! It’s so unnecessary!
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April 2023 by Pascal Boyer
Welcome to the worst post office in America, nay, the world.
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March 2023 by TheBrandBuilder (BuildYourBrand-Youtube)
Here are a few things I think the staff could really improve on if they want to be better; Be friendlier, and offer as many services as possible. Keep in mind that although you work for the government, the people who use your services are paying your salary. Business as usual.
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December 2022 by Yoselin Segura
Horrible service ,very rude people working there all they want to do is talk to each other and not help the customers
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November 2022 by TAMIKO
Our entire building on Grand St. Newburgh N.Y. is overlooked. I speak with the same supervisor and the same thing happens… Nothing! Our building has a code entry. If it’s not our regular carrier (who’s awesome) we won’t receive any parcels or mail. Packages are marked as delivered, but are no where to be found, yet appear days later (sometimes). It’s simple, make sure unfamiliar carriers have access to the code and stop leaving our mail/parcels on the street. They’re damaged from inclement weather or stolen by pedestrians off the streets.
