-
March 2024 by kat baus
These guys are great. My go-to place for tires and car repairs. Reasonably quick, friendly, easy.
-
February 2024 by jonathan
Absolute WORST experience ever had at an auto repair shop. Brought a brand new truck in for a simple alignment. Both the tech and supervisor couldn’t give me a straight answer why the truck was pulling to left side after they “aligned” it twice. Told me I can come back and have another technician look at it in a few days meanwhile no body there was capable of correctly aligning the vehicle non the less knowing what they were talking about. Extremely overpriced as well. Would highly NOT recommend.
-
January 2024 by Nisa Sharma
These folks are friendly and knowledgeable!
-
January 2024 by Felicity Sol
DO NOT GO HERE WENT FOR AN OIL CHANGE AND THEY COMPLETELY RUINED MY CAR AND DISMISSED IT BY SAYING "IT IS NOTHING WE DID " some how it's leaking engine oil after I went for an oil change now I need to buy a new car
-
January 2024 by Catherine Crofton
Was at Monro automotive for a car inspection. Everything went smoothly and the staff are very nice!
-
December 2023 by privateeromally
Avoid, even for the simplest of tasks. Long wait time, near zero employees (2 total for the 3 hours I was there)Brought Vehicle in for scheduled State Inspection. Took 3 hours. Needed to purchase brake bulb for "safety req" to pass. Then machine "wasn't connecting" to the NYS system. Either an issue with my car or their system.I then brought it to Mavis the next day. Found (and physically showed me) 2 busted rear springs, and a mouse in my brake caliper.Leads to the conclusion that for that 3 hours, my car wasn't even really looked at all, and charged me $22 for a light bulb for the littlest effort put into my car
-
December 2023 by Bob Cannarsa
Monro in Newburgh is an excellent repair facility. They are honest and do excellent work!
-
December 2023 by Allyn Straehl
The staff is always very nice.plus very accommodating. Never had any problems with the service.
-
October 2023 by Aisha Reed
Ed and his staff are always friendly, fast, and honest! Thank you
-
July 2023 by JOSE RODRIGUEZ
Never go there why because if you go for specific issuesthe will created other issues to take money. out your package even you cane Spence in that moment the Manager is unprofessional and rude not ethical and privacy we the customer service The just want make money out the customers package plus the hire un professional service agent to deal we your vehicle this it very danger I was therekeeping eyes in then because the several complaint about service and the labor plus the bill just be a full I try to call owner but respond I will go there this week to more investigation about this location the try to scam everyone the go there the always paid more even the don't have the money rewatch the owner we be get lawsuit very soon and timesoon pss I call the state to Goverment Kochul to start investigation about this locations all over New York state also if not found any the Danage anything in your vehicle to get money from you some house if you said no I will fixed the inverting a story to conveniently to stay there soendvthe money we then the abuse the customer specialists if you're new customer. Thar not right we this situation the country is going
-
June 2023 by Nina C.
This location is horrible. Beware, a bunch of crooks... Arrived and was completely ignored for the first 10 minutes while I'm standing at the front counter. Horrendous, they did not even greet or acknowledge me yet I had scheduled an appointment. First rule of sales-- first impressions matter! Had coupon from their website for oil change which is supposed to include a multi-point inspection, including a battery check and fluid check. Next day, after being serviced, my check engine light goes on. I have mechanics in my family and my boyfriend, who is unfortunately far right now, although unlicensed, is a better mechanic than some mechanics I've encountered! So thankfully I was able to reach out to someone who is more expert on cars and I checked under the hood myself. Turns out I need a completely new battery and my coolant tank was about empty. I'm a very busy woman and Munro really failed me. This location is disorganized, unprofessional and dishonest. This was my 2nd time here and my last! Don't waste your time going here.
-
June 2023 by Peter Hudelson
I got a flat tire late in the day, and my wife called around looking for someone to put a new tire on. Firestone couldn’t even provide an estimate (and was closing early).Teo at Monro was terrific. He didn’t upsell me, and stayed a little past closing to finish the job. It was small act of kindness and professionalism that had a big impact.Definitely recommend Monro if you need reliable service and an honest assessment.
-
June 2023 by Michelle Bernadette
My tire was losing air rapidly, after stopping at Firestone ( because they were closer) and then turned away I was greeted by a very friendly front desk by a gentlemen named Teo! He was the only one working but took my car in right away.. discovered the problem and put on a new tire!! Thank you so much for your help! It is much appreciated!
-
May 2023 by Throckmorton Gildersleeve
Juan helped me out with a flat tire when the shop didn't have time, patching a hole that could easily have necessitated a new tire. I asked for same day service because I was headed out of town the next morning, and Juan and his team came through for me. Happy customer, here.
-
February 2023 by Corey Simmons
Made online appointments on Thursday for Saturday. So I went there for my appointment at 7:30am and didn’t show up until 8:08 am then tried to tell me they didn’t have any room for me. But I made an appointment online. Very disappointed with this place.
