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January 2024 by Kenneth Washington
I have been with them for years. Satisfied with service.
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October 2023 by Reyner R5
Those who serve are very friendly but they need to explain their options or offer their product, eh, inform one to see options
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December 2022 by T T
Be careful. They charge more than the phone actually cost/look at the advertised retail price, if not they will over charge and pocket the money
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December 2022 by A Person
They say they fix screens but then ship your phone to another place without saying they would be shipping it elsewhere to be fixed even if the phone was purchased from their store what a disappointment make sure you get an IPHONE so you can go to any other store but here.... since other places only are able to fix iPhones only immediately same day
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December 2022 by T Thomas
Be careful. They charge more than the phone actually cost/look at the advertised retail price, if not they will over charge and pocket the money
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September 2022 by Lucio Bernardo
The lady working today was very helpful. Transferred all my information and very informative. Thank you
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July 2021 by Jay Jj
Very unprofessional. Have been a metro user myself for years and this location by far is the worst!! Staff is very rude and honestly don't know what they're doing. They personally have very limited knowledge on the products and services they're offering. Avoid this location like the plague!! Middletown is better.
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July 2021 by Melissa Merkel
I went to the metro location on broadway in Newburgh NY. My original phone I brought in had completely died, wouldn't power on or charge. I paid $60/month plus the $4.99 fee. I was told I had insurance then I was told I actually didn't. They said if I had insurance it would be $50 but I couldn't get the phone that day because the insurance is through a 3rd party. She then said I was eligible to upgrade for $240 then told me $310. During all this I had to wait over an hour while she helped another customer. This customer was already helped and was half in half out the door talking to her in spanish and cutting me off while I was finally being assisted. I ended up paying $195.70 for an a11 (my original phone was an a1) and went home. My hotspot wasn't working and had to call her back. She never activated it in the store. Then she told me to ignore the extra charges that showed up via text in my account. Now, this morning I can't even make a phone call and my account is suspended due to non payment. Extremely dissappointed. Unprofessional at best.
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July 2021 by Augustine Shadab
Well Metro T-Mobile was having nothing for me that's why my visit was very useless for me.
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October 2020 by Orlando Maldonado
Awesome people and unbeatable deals check out this place for all our wireless needs
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October 2020 by Kenley Powell
Store was very clean and the girl working was helpful and extremely nice
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October 2020 by celestine gang
Don't go to this metropcs shop!! They are scammers. Was shown a Motorola G7 power , 64gb phone costing $305 but the guy gave me a lower grade 32 gb at same price. Called an hour later to refund, he wouldn't accept. He said additional charges were for activation fees, however metropcs deducted fees directly from account. Please save ur time, don't go there
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July 2020 by Refat Chowdhury
Highly recommend this Metro PCS location. The staff is extremely knowledgeable about the products and services that are offered. They worked with me to get me exactly what I needed and gave me an extremely reasonable deal. They even put a perfect screen protector on my phone that I would not have been able to get anywhere else in the area. Side note: the store is very clean and well kept. Felt very comfortable going in even with the current COVID situation.
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June 2020 by Jesus Santiago
I was not sure if metro had good service but I was completely wrong, it has amazing service! Way way way way better then boost mobile. Give it a try you won’t regret it !
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June 2020 by Sandra Babera
Store smelled super good! Our family got our first phones from this store, the people at the store helped us with everything! Loved the deals an love the service ! 10/10
