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February 2024 by Kelly Earl
I would like to thank Amanda Rubino for taking care of my mom, she was friendly and kind and we will be back next year.
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February 2024 by Ej Carannante
Great staff!
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May 2023 by Evan Nati
Mike, Nick and Amanda are MIRACLE WORKERS. Also the receptionists are always friendly, they're open all year and they practically have their own exit off 84. Right across from Alexis diner.
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May 2023 by Shawn Courtwright
Simple, easy friendly service and convenient to use attentive to your beat refund and needs.
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April 2023 by Jody Freimour
My agent Nick makes filing less stressful! He has my best interest.
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March 2023 by Google user
Love getting my taxes done here. Mike Connors and Nickolas Lapointe run a great establishment. Their employees are knowledgeable, efficient and friendly. Wouldn't go anywhere else!
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March 2023 by james vanpelt
Love getting my taxes done here. Mike Connors and Nickolas Lapointe run a great establishment. Their employees are knowledgeable, efficient and friendly. Wouldn't go anywhere else!
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March 2023 by Joanne Pierce-King
I had an excellent experiance with my broker!! She had gone above and beyond!! I felt very comfortable!
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February 2023 by Dan Farganis
The tax people here are horrible I got audited 2 years in a row with state.& federal and had to pay when I brought it to jackson Hewitt attention they tell me I would have to call the state & federal t I handle it myself why I pay them to do my taxes never again worst experience
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February 2023 by Scot Patmore
I've used them for over twenty years and could never think of using anyone else
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December 2022 by Julio Plaza
Didn't keep promises of the service cost. At the time of pick-up the price was doubled?I had to ask for my taxes back?
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May 2022 by Tab Calvitti
This Office made an error on my 2014 taxes that resulted in audit fines and penalties. This Office then failed to do an amendment to correct/reverse audit despite repeated calls and submissions of IRS letters. Despite years of calls to the office and then escalated calls to Jackson Hewitt Corporate Office they have repeatedly failed to address the issue and honor their nationally advertised 100% accuracy guarantee for penalties & interest owed if you are audited. Fast forward to 2022 Jackson Hewitt still has not addressed and resolved this issue. You need to know that IF YOU ARE AUDITED JACKSON HEWITT"S NATIONALLY ADVERTISED SLOGAN IS A COMPLETE LIE. DO NOT USE Jackson Hewitt.
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April 2022 by Stephen La Point
The service that was provided was exceptional and professional. The results was better than I could have expected. Plus their staff was real nice and helpful.
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April 2022 by Rosalie Carbone
I walked in to their Newburgh office to make an appointment and instead I was taken care of within 5 minutes of waiting and had all my tax business filed and done painlessly. Elisa was amazing..Plus to my surprise Elisa offered me their new senior citizens discount and paid even less than where I used to go to.... it was a win win day! Good riddance H and R Block!
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April 2022 by Regina Fris
I was texted a $100 deduction promotion on my cellphone. I scheduled an appointment within 5 minutes. I attended, less than 24 hours later, and told "oh, that offer expired," by the JH employee. This is false advertising. I related my experience to JH soon after. Their helpline told me they were contacting the office to resolve it, then put me on indefinite hold. I was then instructed to call customer service AGAIN. Nope. You have my info. Send me the $100 refund. Otherwise, I have to report consumer fraud.
