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October 2023 by Kristen Hadley
Called ahead and pedicure was still rushed. If there wasn’t time, just tell me. Service took less than half an hour and my toes aren’t even polished well. The nails weren’t capped and as a cosmetologist I know they will chip with a week. Will not be going back!!
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October 2023 by Shanthal Andeliz
Got the UV gel with Jenny, loved it. Thank you!
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June 2023 by schuyler creary
i went there today and let me tell you the people there interacted with you made me very comfortable and my toes came out soo cute I give it a 10/10 for sure!
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May 2023 by Jessica Parrino
Jenny is the best! I love that it's by appointment, and your not waiting . She's on point with every design and doesn't pressure you to do something else cuz she doesn't want to do it. Overall just go to J nails. I do recommend Jenny or James
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March 2023 by savannah zayas
Absolutely loved the way my nails came out! Tracy does wonders??Service: Acrylic nails
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January 2023 by Crystal Morales
First time at the nail salon and was greeted by a very nice woman. The place is very small. They were able to accommodate me for a spa pedicure as I was just a walk in. I was pleased to see they requested for me to wash my hands before service. I thought I was going to see the nice lady I had encountered when walking in but winded up with someone else. Pedicure was horrible, unfortunately I will not be going back for pedicure. The girl I had hardly scrubbed the bottom of my feet, I had to ask for callus remover ( should of been included in spa pedicure). She applied callus remover then immediately took it off with what looked like a re usable foot pedi scrub. The towels at the end smelled very sour. And the polish from before was still on my toe nails and I had to ask for them to remove it. I was very disappointed. As I checked out the girl wanted to charge me $60 !!! I don't even know for what, usually with spa pedicures there's hot stone at the end and that wasn't even done. I would not recommend this place for pedicures.
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December 2022 by christini neves
Went there for the first time today and I finally found someone who was detail-oriented enough to take out all my cuticle on my toes!! Belem was great, will definitely be back! Thank you???
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November 2022 by Billie W.
Literally never disappointed when I leave. The customer service is very good. They are very clean. If they cannot do a design they will let you know and suggest alternatives that always end up better!
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October 2022 by adriana mondragon
I was recommended by a friend of mine and will most definitely come again Tracy did an excellent job with my nails I absolutely loved them
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September 2022 by Sharon T.
I walked in about 6:20 for a fill and design and was taken immediately. The tech was pleasant, quick and did a great job! I'll definitely go back!
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September 2022 by Layla Ng
James did awesome job..thank for ur work
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September 2022 by Daisy A.
So .. I decided to give them another try with new crew.. When I say they suck in every which way!! I had my nails done I quess it was another form of gel. They were all uneven and bulking... also since I was there was offered to get a pedicure which wasn't all that great because I had to remind the technician to do my other foot.With all that being said they charged over $100 and I hate to say this I also tipped them. My daughter took a look at them and said your cuticles were bleeding and red. Never again lousy work!! I wish I can give no stars.
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August 2022 by Kristen T.
Definitely recommend J nails ! I've been going faithfully to Tracy since the day she started. Tracy does great quality nails and I'm sure the other techs do as well. (Once I find someone who does a good... job I stay with them) HOWEVER everyone in there seems very nice and professional! I never have to wait for my appointment and I'm in and out within an hour or less with dope nails (as you can see in the pictures) I will continue to go to jnails and you should as well :)
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August 2022 by Mary W.
To start, if you are charging $50 for a spa pedi I expect a little more attention to the service provided. It was obvious the guy doing my pedi was in a rush! He gave an ok massage, terrible polishing! He literally ran the base coat across my toes in one shot!! No callous removal, said i should try a cheap razor to remove myself, yea thanks!! Then ran out the door when I was done, my advice Keep Running!!! Never again! Train your employees better and lower price or do better work!! Bye, bye!!
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July 2022 by Hira K.
Gave this place a second chance with a new crew and tech. I loved how my nails turned out but the Rhein stones on my nails started to fall off the next day, with two jobs, a religious holiday and my birthday week i started to call this location starting July 15 when I was finally back from my vacation. The phone was unanswered twice on July 16, I tried again on July 17th and discovered they are closed on Sundays then on July 18th I finally got a hold of some one and asked if I can come in to get my nails fixed as the rhinestones started to fall off the next day. I was told I can come in to get them fixed July 20th. I took off early from work to get my prolonged $90 nails finally fixed. As I'm sitting patiently in the waiting area, I start to get investigated by the gentleman there who I think is the tech's husband. He said you had your nails done on the 17th? And I said no it was done on the 7th as clearly I was not informed on the phone that there was a certain time period to come back to them when THEY MESS UP YOUR NAILS WITH POOR QUALITY PRODUCTS. Mind you, even though my birthday and the holiday were a little disappointing as the rhinestones have fallen off, even then I was not showing any attitude or giving the tech a hard time. I felt extremely humiliated as all the other customers who sat there stared me down. The gentleman continued making rude comments and smirked and said I guess I'll fix your nails. I obviously told him at this point that please do not worry about it, and walked out of there. I guess this business has way too many regulars for them to be anything close to human with new customers. I guess when you own a business in Newburgh, you start to think everyone is trying to hustle something out of you. They lost eligible regular customer today. I would never step back in this facility ever again! No matter how good you can do nails, learn some customer service skills because I don't spend my money where I don't feel respected! The blurred pictures can show you my nails 2 days after I have had them done, you can also see the date which is generated by iPhone. Thank God I was able to capture some, I would have taken more clear pictures if I knew this would happen to me today.
