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January 2024 by jess staab
I was Recommended to go here and they were so great and understanding. Best price I could get for my repairs and understood that I just wanted the bare min. done because I couldn't spend a lot and kept me updated. I would highly recommend Derham!
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January 2023 by Donna Pawlowski
My husband and I highly recommend Derham Frame and Axle. We have used them several times for new tires and alignments and have always been very satisfied with their service. Our place of employment also uses them to service our vehicles. There has never been a problem and my husband, who is a mechanic, says they are the absolute best in the area. We wouldn’t go anywhere else!
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January 2023 by John Wood
This is my third and final experience with Derham. The first two appointments were cancelled by them the day of, because (despite making clear that I didn't want to wait around) I was told I would have to drop the truck off for an entire day.No worries, I booked far in advance for a 0730 appointment, their 'first of the day' so I could wait with the truck.Upon arrival, closely-bred Man Baby approaches me from the back complaining, asking "what am I doing with a plow here". I said oh no worries, it drops with just a couple of cotter pins and would he help me, as I just had surgery.A copious amount of whining ensued, followed by instructions to "come back without the plow". I asked him again what the big deal was, we just needed to drop it, that it takes all of 30 seconds, but he shook his jowls and continued complaining and walked back to the safety of his alignment area.They may be one of the few games in town but they aren't the only one. Such deplorable and indifferent customer service will catch up with you someday! You can't do that to people without the eventual repercussions.
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December 2022 by John Y.
This is my third and final experience with Derham. The first two appointments were cancelled by them the day of, because (despite making clear that I didn't want to wait around) I was told I would have to drop the truck off for an entire day.No worries, I booked far in advance for a 0730 appointment, their 'first of the day' so I could wait with the truck.Upon arrival, closely-bred Man Baby approaches me from the back complaining, asking "what am I doing with a plow here". I said oh no worries, it drops with just a couple of cotter pins and would he help me, as I just had surgery.A copious amount of whining ensued, followed by instructions to "come back without the plow". I asked him again what the big deal was, we just needed to drop it, that it takes all of 30 seconds, but he shook his jowls and continued complaining and walked back to the safety of his alignment area.They may be one of the few games in town but they aren't the only one. Such deplorable and indifferent customer service will catch up with you someday! You can't do that to people without the eventual repercussions.
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October 2022 by William Sestrom
My SRT Jeep was eating tires and steering hard and riding harshly. These guys mounted up four new tires and aligned the suspension and now it's a whole new vehicle! They really know what they are doing. The best!
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September 2022 by phil weiss
If you have any kind of front end or suspension issues, this is the place to go. They are a no-nonsense shop that will be able to diagnose and fix all of those issues. Be ready to pay though, because they use superior parts installed by superior mechanics and they are not cheap!
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September 2022 by Dave Cooper
They can handle all your auto needs and sell Quality used cars and its a family run business.
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May 2022 by joe norton
If your looking for a suspension shop that knows there stuff they are the number 1 place in Orange county Family owned and operated my opinion is the best around.
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May 2022 by Richard Gadbois II
Family owned business, very friendly and knowledgeable. Prices are very fare, no corporate pressured sales
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March 2022 by Ellery Crover
Fantastic place bought a jeep with a lift and it needed a alignment these guys did and rotated my tires definitely highly recommend then for a alignment
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December 2021 by Eugene Murphy
Hands down the best frame & alignment shop in Orange County if you're looking for Superior work to be performed on your vehicle then there's no need to look any further this is definitely your #1Stop-ShopSometimes we just have to stand back take a good look around us and give credit where credit is due I would personally like to thank Durham family for the outstanding service that they always provided me thanks again MR MURF Beacon New York
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June 2021 by Shannon Calvanico
Great service! Brianne and the staff were very accommodating and professional. I will be returning in the future. Thanks again!
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June 2021 by Deb Rubinstein
Great 3 generations family biz. Friendly & Excellent service!
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May 2021 by tyrone stuart
They do gd alignments
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April 2021 by mark wotton
Durham is very skilled and professional.I've been doing business with them for many years now and they are great!
