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March 2024 by Jess Knapp
So I went bought a iPhone later that day the clerk from that store stole $320 from my debit card and cash apped herself the money. There was no response from boost after I reached out to them they said take it up with my bank. Ash satri info came up on my statement send herself money from my card so for that I will not be going back to this store
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March 2024 by Laurie Bennett
Don’t waste your time go to the ones in Newburgh. Broadway has two nice, boost mobile stores. this used to be an excellent store but the girl who runs it now can’t seem to get there on time ever and doesn’t know how to do her job clearly. My Sim card stopped working. I went in for a Sim card. She switches it. My phone turns on. She puts my old Sim card back in my phone, which oddly worked for a few hours. She told me it was my phone so I ordered a new phone. My new phone gets here and it’s the same problem. Because it was my Sim card just like I said it was. Now for the third time I go to the store, and she’s 15 minutes late opening the store again!!!!!. It’s one thing if you’re there and your store opens late but you’re walking in the door 15 minutes late continuously to open a store for the day in a mall?! They should be evicted.
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June 2023 by Jay Are
Terrible experience, went in for a phone, talked with the employee and then commented on how i don’t like androids while checking the phones, she replied not to say that because there’s other guest, i replied its just an opinion and im sure guest have their own opinions, the other customer then starts violently verbally assaulting me and the employee sides with that customer and has me removed from the store. All for having an opinion. I also recorded the ordeal. Message me for the video and further context.
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September 2022 by Daniel M.
I went for a new phone and the girl tried to charge me 560 for a 210 phone. So I called another store he said 265.then I called website it will come out to 212.they make commission I get that but this store is ripping people off and it's crazy. Never again ill go there and that's boost mobile I think 275 lower Broadway Newburgh ny
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April 2022 by Teo Cervantes
The employee was friendly and very helpful.
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August 2021 by Carol Harty
Good service
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July 2021 by Greg Melendez
They’re quick and nice here, usually never stay over 10 minutes but that’s because of how efficient they are
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July 2021 by Shawn Courtwright
Always top notch service since they opened i have been a customer for 3 past 8 to 10 years.
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February 2021 by Sherry Larsen
Easy to switch carrier
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January 2021 by Empress Darcel
I’m changing my carrier ASAP
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December 2020 by Robert Nelson
Was able to get what i needed and the people in the store were very friendly.
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December 2020 by shirley Brightman
My husband couldn't get his iPhone to work he couldn't get his emails iPhone customer service could not get him back online he went over to boost Mobile and he was back online in 5 minutes
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December 2020 by Paul Ridge
I like it
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September 2020 by LonelyBlueAngel #HTD #HTDFAN4LIFE
Awesome store and great staff!! The two gentlemen whom work there(the manager and the younger guy who works the counter) have been there for years as i am a long time customer and they always are up on their game, tell me exactly how it is, not to mention trying to hook me up every time I'm in the store!! So they will always get 5 stars from me!!
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February 2020 by Delrae Burks
Worst customer service female worker told me they had a hot spot devices when I went to store she lied and said they just sold it . I wasted money going there. She then tried to offer me to purchase a phone because of this I am through with boost service to much hassle
