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March 2024 by Jessica Santos
Covid is over, and people should be in the rooms with their animals. Not out in public space with no privacy, especially for the price you have to pay to see the veterinarians
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March 2024 by Stefanie j
Sweet people
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February 2024 by nic
Great caring staff!
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January 2024 by Arjun padmamurali
I reached out via pet chat, a vet tech informed the vet of my senior cat’s health emergency and called me within a few hours to ask about my pet. They told me I could bring my cat in immediately. They discovered his illness which was an abscesses tooth, provided antibiotic, and explained the next course of treatment. The vet techs and veterinarians are patient, address concerns, are thorough, and professional. I've been bringing my cat here for years and I highly recommend Banfield of Newburgh, NY. A special thanks to Evelyn and Dr.Dulka.
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December 2023 by Ram S
Had a wellness plan with these people. Recently dog wasn't feeling so well so I tried to make an appointment just to be told to take him to the emergency hospital where my wellness plan wouldn't be accepted. I tried again the next day and they said the same thing, all my dog needed was a check up and I feel they denied/refused to do so. I canceled the wellness plan and got some real pet health insurance just to take him to the hospital since banfield wouldn't see him smh...
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December 2023 by Christopher Rubel
Well it's in PetSmart so what more do I need to say? Great people. Great customer service. Great products and great prices!
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November 2023 by Elimar Perez Ramos
We started going to Bandfield around June of this year and took our puppy of almost 3 months. We had less then 10 appointments with them. These included vaccines, check ups, grooming, etc. Every visit they would say: "she did great", "she was a trooper" and so on. With the exception of sometimes saying "she was nervous but, that's okay because she just a puppy". After a few months we moved and we decided to keep going to another Bandfield. Only to find out she was put as "aggressive". Not once did they tell us she was aggressive. She is a very friendly dog to everyone and she loves greeting people. Everytime we go to the vet or just go to petsmart she gets scared, nervous, starts shaking and crying. I have no clue how they truly treated her over there, but we are not very happy about her reactions to the store as a whole. I will not blame the whole staff, as some really seemed very nice and friendly. However, I would recommend asking more questions about your pets behavior while in their care or just not going to that Bandfield. I would think that since they are the professionals they would treat a puppy with more care and patience.
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November 2023 by Kya
Laurie was extremely helpful in answering my questions over the phone. 10/10 Customer service!
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November 2023 by Erin
Laurie was extremely helpful in answering my questions over the phone. 10/10 Customer service!
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October 2023 by Eva&Allie Gordin
We have been taking our cat and dog for over 5 years now. They have been receiving great care for a reasonable monthly price.
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August 2023 by Antoinette Macchia
The staff is first rate and willing to work with you if you are kind and respectful.
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July 2023 by Julianne Wu
Nope. They recommended an organ scan before prescribing a mild sedative before July 4th. Recommend means mandatory BTWThey do not allow you in exam room. Poor girl with anxiety issues had to go in alone without any warning.250.00 plus for in house organ scan but only 160+ if they send it out?Why?Also the vet didn't deliver the message...sent someone else to tell me 300.00 or you aren't getting jack straw
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June 2023 by Darryl Scott
Very friendly staff. Took care of my dog very well. Never had a problem with them. They make suggestions whenever force anything on you.
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June 2023 by kenny D
I been taking my dog for years clean and doctors are always helpful
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May 2023 by Heidi Osborne
You & your pet will love going to the vet here they are so sweet and knowledgeable.