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March 2024 by Phillip Trautman
Save your sanity and just go to another facility if you need any help other than basic postage. I don't understand how someone who is supposed to the facility expert in an area can't even provide you with the phone number of anyone who can actually help. I had to go to the Canandaigua PO to get the information I needed. Just awful. I am switching our organizations postal permit and mailing accounts to Canandaigua this week.
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November 2023 by Thomas Patterson
A specific mail carrier refuses to deliver mail to 6 apartments at Woodhill apts for no coherent or acceptable reason. This has been brought to the attention of the Postmaster who has thus far refused to remedy the issue thereby requiring residents to travel individually to the PO to pick up their own mail. Some residents don't drive and others are Sr citizens who don't often leave the house. This mail carrier needs to be retrained and reassigned as she shows complete disregard for doing her job properly. The Postmaster should do his job as well
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December 2022 by Kaitlyn Ruffalo
The staff that works at the Newark post office are the most helpful & friendly people! They always go above & beyond to help me and answer my questions.
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September 2022 by Stephen Lancaster
Quick service and nice employees.
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October 2021 by Davo R.
An employee at this facility is in violation of U.S. Federal law: Section 18 S. 1365 (tampering with the U.S. mail) .There is an investigation into this post office (one individual in particular). My evidence is now in the hands of FBI (Rochester, N.Y.), 7th District Court and a well known investigative media reporter in Rochester, as well. There will be fines/criminal charges soon.
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July 2021 by As U R Band
L❤ve this Post Office! Kind,Always helpful,never much of a wait time,if any.. Wonderful staff! Excellent Postmaster...?
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July 2021 by Bryan Rexford
There was no wait and the employees were friendly and eager to help. This bunch had way more personality than the post office employees back in Tallahassee, FL!
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April 2021 by Tracker Paw Patrol
Always a pleasure to visit this branch..... I’m treated with respect on every visit and I return the courtesy to the employees. A classic older location that is always clean.....Tip to humans when visiting here or leaving your house in general..... take a peek at a mirror before you leave, don’t go out in pajamas, and try being nice to others.
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April 2021 by Theresa Bargh
Beautiful post office
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January 2021 by Cassie B
Late and loses packages. One package was “delivered” to Three hours from my actual address. One was marked “delivered” at my actual address but I Definitely never got it. And nothing arrives on time even during off peak seasons.Not to mention today my item got scanned as out for delivery so it’s on the truck yet wasn’t delivered with my mail today. So it’s gonna sit on the truck all Christmas when it was supposed to be here last Friday, not happy.
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January 2021 by Grrr Cassie
Late and loses packages. One package was “delivered” to Three hours from my actual address. One was marked “delivered” at my actual address but I Definitely never got it. And nothing arrives on time even during off peak seasons.Not to mention today my item got scanned as out for delivery so it’s on the truck yet wasn’t delivered with my mail today. So it’s gonna sit on the truck all Christmas when it was supposed to be here last Friday, not happy.
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August 2020 by Jordan House
They lost my package, and its been over a month without notification.
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April 2020 by Hailey Rouland
My mail comes all different hours and have a different mail person every day
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November 2017 by Ross Williams
THE WORST POST OFFICE IN NY.
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February 2017 by Chrissy Bender
im sry but this manager up there is a rude person... my roommate ordered a sim card... n it got to Port Gibson in the box then in record time ended up in Pavilion NY... hmmm thats a mystery... that tells me sum1 at the Port Gibson office sorted the mail then it ended up back on the truck n this managers excuse was " it was a human error in rochester " thats laughable really because i kno wut happened... these ppl from both offices should be fired.... ntm investigated... way to put the blame on Rochester because it wasnt in rochester when it was sorted then ended up in the P.O box then to Pavilion NY... hmm thats very strange indeed... way to be professional... well u do work for the USPS which is a sham anyways... PRIORITY YOU HUH!!!!
