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April 2024 by Marie C.
Been doing business with tradition 7 yrs I believe,always outstanding service,shout out to bill in service for always taken care of my needs and to the mechanics for always looking out for their customers. Bravo tradition,bravo
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January 2024 by Fred F.
I put $100 down on Chevy Blazer EV in late 2022. The GMC site said the deposit was fully refundable. I cancel the reservation in August of 2023. GMC said allow 5-10 business days to receive your refund, noting if i had questions to call Tradition. I waited a few weeks and called Tradition to find out what was up. The manager saw my reservation/cancelation and said he had to find out how the process worked. Several calls and weeks later i was still waiting, always assuing me he'd resolve and call me, but never doing so. After months of run around i called GMC concierge. After many phone calls, i was told the dealer said they mailed the check Tuesday 12/26/23. Today 1/5/24, i still don't have my check.
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April 2022 by Chris S.
I first went here when I needed to get my winter wheels swapped for my summer wheels. Van Bortel had a 3-week wait and Tradition got me in less than a week later. They charged me $20.00, which was the cost of doing a wheel rotation and even washed my truck. Great deal and didn't take too long. The only issue was the tire pressure was low when I drove away. I got reasonable service when I later had my oil changed, wipers replaced, inspection, etc. Once again, my tire pressure was low on leaving. My most recent service was to have my summer wheels put on and take off the winter wheels. I was quoted the same $20.00 for this service and since I am out of work right now I thought that was a good deal. So imagine my surprise when, not only did this take nearly 2 hours, but the service guy asked me if I wanted the truck washed after that time and so I said no, since I had places to be. But then when I went to get the truck, I was charged $30.00 instead of the quoted $20.00! Then I went home only to find that my TPMS light was on and no tire pressure showed. When I called I was told the initialization didn't work and I would have to bring the truck back. After bringing it back I went to leave and realized there was mud on my leather steering wheel and my parking assist warning kept going off saying there was something in front of the truck when there wasn't. I had to turn the parking assist off because it was getting annoying. Also, tire pressures were low, yet again! I can understand a price increase, just not AFTER you're quoted a lower price. Plus having to go back, as far as I'm concerned, Tradition owes me $15.00. Not going back until that is made right.
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February 2020 by Daniel B.
Cant give zero stars. Worst sales person I have ever delt with in my life. This delaership took advantage of my elderly father causing him to obtain a ridiculously priced lease. Regardless he made every payment, and when we returned to try to obtain a new lease, hoping it was just a bad experience, we were met with even more ridiculous sales men. Last I checked, going in to purchase a car has nothing to do with the customer needing to keep the lights on at the dealership or paying the salesmans salary. This is exactly what this idiot told us when asking for a good deal on a new lease. To top it off the guy was pushing a demo car, which was already driven over 4k miles, acting like he was doing us a favor. Needless to say we walked away quite pissed off, and he obviously was taking our questions personal. If your going to be in sales, you should probably be able to answer simple questions without getting pissed at the customer and acting like they owe you something. Worst experience ever. Took my father to another dealer, Bill Cram, was treated will the upmost respect, and in the end saved thousands on the exact same vehicle. Thanks for nothing Tradition. We tried to give you a second chance, but your true colors showed. So sad there are still such salesman allowed to do business. Anyway, if your looking to get a GM go elsewhere and save yourself the hassle. No customer loyalty here.
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February 2020 by Sean D.
Service department has taken advantage of us for the second time. Have bought many vehicles from then ... but not anymore. Quoted a price on service and bill is hundreds more. Never again
