Great respectful parking garage attendants, clean and fast in and out . Not a long waiting time. Advance technology . Reliable and very friendly.
October 2020
I am a monthly customer. The service has been great. Their system for texting to request your car in advance has been excellent. It feels like a professional operation.
October 2019
Zipcar has the worst customer service I have ever encountered. I previously had a membership and cancelled it due to inactivity. I have been jumping through hoops to try and re-open my account. At this point, I am just giving up.