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November 2023 by Keja N
It’s 1122am and there’s a line of over 4 customers and only one person working while there is one employee peeking and going back and forth to the back. There are also other employees here and one staff at the mail pickup window doing nothing while the line gets longer. Staff are rude and move with no sense of urgency. First time coming to this post office and it will definitely be the last.
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November 2023 by J Nice
The employees are not very bright they need to smartin up. Do better
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September 2023 by Elspeth Whitney
So far I have been given six pieces of wrong information about a delivery of a package was supposed to have happened last week.I have been told that there was an attempted delivery (which did not in fact happen and no notification was left), that the package was being held for me at one post office, that the package was being held for me at a different post office, that it was not possible to reschedule a delivery for my address, and that the package was being delivered tomorrow. Let's hope that last one is actually accurate.
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September 2023 by Linda Ayala
This location can get busy, but it moves along well. The staff has always been courteous and helpful. Ruben, the current Manager is very welcoming, knowledgeable, and professional.
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June 2023 by Henrik Reid
Mostly competent good people. As for the delivery person/persons who deliver to 75 wadsworth terrace, you have delivered to the wrong address once (which required a signature) and on sunday you delivered somewhere and i can't find the package. Best to stick to dal, fed ex, or ups. At least they are accountable.
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June 2023 by Irma Alarcon
Non of my packages get dievered, they never leave a note saying the package goes back to the post office. Do they even show up at my building. They never pick up the phone. When do they expect I pick up my package when they close at 5pm, I work.
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April 2023 by Ay K.
Horrible work ethic from those who deliver packages via truck. They categorize packages as "left with individual" when they just basically dump them on the floor in the main lobby where they can be easily stolen. Secondly, nobody cares to answer the phone at the postal station.
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January 2023 by Stanly Rodriguez
I was there for a US passport request and everything was fine. I got there 20 minutos before my appointment. I just needed to wait for my appointment at 9 am but there wasn't too many people there. The person who helped was very kind and supportive. Even made copies of my IDs that I needed and gave me directions to another place to take the passport pictures (ah! Yeah, the camera is broken as for today). Very good experience in my opinion. The process was very fast
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January 2023 by Kristen L. Matulis
Thank goodness for this USPS location! It is so convenient that they open at 8:00 AM (rather than 9:00 AM, which is the case for other USPS locations near me). I will definitely return to this location if I ever need to drop mail or packages early on weekday mornings!
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December 2022 by A W
I literally had one of them yell at me” we are busy doing something” which is why they could not help me. They always have the rudest and nastiest people working here. I try to support the USPS but if this is the kind of people they hire I say they need to go. I’d rather go to FedEx or UPS then to deal with unprofessional, rude and lazy people. Sorry to blanket but when you have a 1.3 star rating clearly there is a problem and its not the consumer who is helping keep the lights on.
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December 2022 by A. Sharrod
I literally had one of them yell at me” we are busy doing something” which is why they could not help me. They always have the rudest and nastiest people working here. I try to support the USPS but if this is the kind of people they hire I say they need to go. I’d rather go to FedEx or UPS then to deal with unprofessional, rude and lazy people. Sorry to blanket but when you have a 1.3 star rating clearly there is a problem and its not the consumer who is helping keep the lights on.
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December 2022 by Angela Ramirez
I hate this post office !!!!! They are so lazy and unreliable!! I have lived in the same location for 20 years and recently have been getting my mail returned to sender for incorrect address WHAT????? So it was correct for 19 years and all of a sudden itz incorrect??? And Noone answers the phone ever!!!!! I hate this post office they need new people!
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November 2022 by J O
I rather notmal employees act aggressive in post handler defense. Theyre not really comoleting the performance.EO? I hope this usps updates their customer service technologyMaybe put an app or chat forum for the deliverers to see our searchesI need to find a package Im waiting for and the lines are long and the postal is depressing they seem unhappy with localsTry to find people that are welcoming and goodClosest post quarter around townPrefer allowing locals to know who work there or decide who our mail persons are professionallyIm always in suspense about my packagesI sometimes just want to feel at ease about getting my deliveriesI dont know there names or age groupsDiverse crowds
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September 2022 by Paul Smith
Constantly lose my package and provide no support. Supervisors are incompetent and do not care to solve your issues. Complete trash.
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September 2022 by Edwin Hermans (madeddie)
Helpful and friendly, but understaffed and badly maintained. Long line for passports and only 1 (very friendly and helpful) person to help.
