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March 2024 by Purse Queen61
Beautiful store-- the young woman that waited on me was very nice-- Her counterpart behind the register; not so much! No greeting for me when I walked into the store (to busy chatting with another young lady) yet definitely a "Good afternoon Welcome to Swarovski," for someone ELSE! I ordered what I wanted and GOT OUT--Listen... At this stage and age; I'm learning to pick and choose my battles. You deal with the public but have a tepid attitude towards me-- I'll write a review. It's THAT simple.
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March 2024 by Prisma Advance
I am not sure if the big blonde woman is still working there but she had a very nasty attitude and chased us around the store as soon as she saw we were people of color ? It is embarrassing for the brand to have incompetent and racist people like her, Karen behind the counter is a real one. Her looks and trashy tone don't represent the brand fairly but her attitude is far from that too, pick one nasty trait, sales Karen
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November 2023 by Michelle Takahashi
The location was very clean and organized. The staff was amazing!! Eduardo was so attentive and helpful! We’re looking for a product they didn’t have at the store, he called another store and shipped it to my house!! He even hand-written a thank you letter!! The attention to detail the staff of this store has was just amazing! And the shipping was very fast!
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September 2023 by Nancy Vassilakis
A kind gentleman took a look at my vintage Swarovski watch and told me he will look into identifying it. He took down my text number and said he would get back to me.
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September 2023 by B-Queen Wright
Love love Swarovski Jewerly in general. It's the best next to Diamond and Gold. What girl doesn't like Crystals'? The location is very clean and upscale. The customer service is always top-notch.
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April 2023 by Robert T
Sale representative that helped us yesterday was very well mannered and patient. She helped us pick out a beautiful set for my daughter's sweet 16. Wasn't pushy and even told us if we wanted to take a picture and come back that was ok. She won us over and we purchased the Tennis set. Thank you!!!
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July 2022 by Anastasia C.
If I could give 0 stars to this place I gladly would. The most disgusting and aggressive racist employees, the shorter big blonde woman with long hair before choosing the apples we wanted to get we started talking to the nice hispanic employee about the city and making nice conversation and she violently snapped the items away from us and said'' what are they getting are they getting anything'' ?? Excuse me let's remember you work here and your attitude is clearly not competent and respectful enough to work in a store. I really hope they train their retail employees and give them an idea of how to not discriminate people when clearly they do not know how to be assertive in the organizational culture of the business AWFUL. Had to go to the other Swarovski where they are more emotionally and business intelligent and want to sell without taking out all their insecurities and frustration and unfortunate resentment on customers who do nothing but ask questions and take their time to choose the products.
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June 2022 by Ana Rivilla
La atención tan linda y las joyas preciosas
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December 2021 by Tina ramnauth
Swarovski is my favorite jewelrySo any Swarovski stores are my go to stores
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July 2021 by Aashka Desai
Store timings listed were till 8pm. On reaching the store to pick up my order at 7.30 pm, I found the doors locked. No one received the phone despite calling numerous times.
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May 2021 by valentine pastor
The staff needs to be more friendly with everybody.
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May 2021 by Stephen Blair
Nice Crystals friendly service
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May 2021 by Jessica Moore
Beautiful jewelry
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January 2021 by stephanie keyes
They have some of the best looking jewelry at reasonable prices.
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December 2020 by Ma Al
Great customer service !