-
January 2024 by Khamesh Khan
The worst Bank service ever, they don’t do their work properly, since they are located in NYC, I thought they would have better service than India but they prove me wrong and I am sorry to say this they don’t speak English well, they show their attitude as if we asking money from them, and VP is biggest chutiya you ever seen in your life, avoid going here, it’s useless bank. I don’t know how they surviving. ??
-
December 2023 by Jack Malviya
Over all average service , employees not very helpful or cooperative with customers , not as consumer friendly as Americans banks are.
-
December 2023 by Meena Reddiar
Definitely unprofessional service here. Not feeling welcome in, not asking questions or checking with customers. Please management should do something to get better. This is very consistent everytime come in.
-
September 2023 by ritugandha chaugule
Worst banking experience ever. The VP of the bank does not have any idea of terms and policies. After explaining the trouble accessing online account, the reply from bank executive was “okay”. No solution provided.They are unaware of global helpline contact information for SBI.No one answers the call, if you try calling them it will always direct you to voicemail.
-
September 2023 by Chinmay LNU
Continues to be One of the worst banks ever. No one from customer care picks the call ever. Drove 2 hrs and Went to the bank to exchange the INR 2k notes that are now withdrawn in India. Bank didn’t take them. I Asked about RBI circular and they denied upfront. No process, no courtsey. Very disappointing
-
August 2023 by Truth shall set you free
What a rip off. Even basic services that everyone else provides for free are charged. I wanted to transfer money online from my sbi new york account to my local bank here in US. The only provision they have is a wire transfer with a $25 fee. Not to mention myriad charges of one type or another. HOW GREEDY CAN THEY GET.
-
July 2023 by GAURAV SAVLA
DO NOT GO TO THESE PEOPLE.SBI customer service has proven to be the worst in the past and this bank takes it to a whole new level.Rakesh (the bank manager) and Lokesh the new account opening department do not understand customer service at all.I went to this bank after calling them about process to open a new checking account. They shared me a from and a bunch of documents needed on an email. I was told to visit in person to open the account. I took a 2 hour train ride followed by 30 min cab ride and spent $60 to get to the bank. After getting there, I was told they can’t open my account due to a wired immigration requirement even though I have a valid immigration status.I was never told about this requirement on call and even their forms do not contain this requirement but they quoted this as their policy!How are they allowed to get away with this?Ultimately they made me go back without opening an account and I spent all this time money and energy for nothing.SBI has the worst customer service in this world and this incident just validated it further.
-
July 2023 by Raju Purohit
Had been trying to reach the New York branch but no one answers the call nobody acknowledges to call I really do not know what's going on this is the kind of customer service we getting I really cannot drive to New York for just asking one simple question I wanted to get the Swift code for my branch in Rajasthan and that is no any answer if anybody knows please let me know
-
July 2023 by Mayank Verma
I love state bank of indiaIn india my all family member have account in S.B.I
-
June 2023 by Sandeep Gawas
Tha sbi staff was very rude .first things thay don't know how to talk to the valuable sbi customer ,they are even not giving only one single kyc form just telling this is USA brunch ,we don't know about Indian guidelines .
-
May 2023 by Pragnesh D
This Bank staff is very professional. Particularly, I had pleasant experience with Ms Rashmi. She is excellent and fast in responding to requests and questions. She is knowledgeable on Bank's CD products and goes above and beyond to resolve your banking experience to be smooth and hassle free.
-
May 2023 by Deepak parkhe
I have been told that this SBI is completely separate entity from SBI in India and they can’t help with anything regarding Indian Accounts. They don’t even have ATM. Please call and confirm if you are planning to visit for account opened in India.
-
December 2022 by Anurita Malhotra
Not that they care, so I won’t waste my energy to express the disappointmentEveryone trying to reach out to someone there they will only answer the account opening extension, I spoke to Ms. Elizabeth and obviously the person I needed to speak to was attending other customers
-
December 2022 by Janardhan Chejarla
It is the most pathetic bank in the world. At every corner of this bank, you name it from branch manager to customer care centre person, you will be misguided and all you have to do is just hang in there and plan few trips to sort things out.I’m looking forward for a day where this bank will be privatized and things would improve.
-
October 2022 by Naniwea d.
I saw this ad in the AM/Metro paper.State of India,new york branch is looking to hire suitable candidates for the position of entry level Associates.The candidate should possess minimum educational qualification of a high school Diploma and be capable of working in a computerized environment.Must be flexible and work well with a diverse workforce. The role requires to work in office work set up.The positions have an annual base salary of $32,760($18.00 per hr)plus group life insurance,health, and dental insurance( fully paid by the bank) and 401k benefits.Interested candidates,please submit your resumeto; pns.nyb@ statebank.com State Bank of India is an equal employment employer All candidates must have valid authorization to work in the Us. Maybe that's why they are have difficulty with the bank.
