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December 2023 by Janet Tintner
I have been coming here for 10 years. Today I had the worst experience. My server, for whom I was waiting in line, (a little round with light brown hair in a bun) just walked off. I waited about 3 minutes and asked another girl to call the manager. She went to get him and said he was in a meeting and gave me his card. Gregory Holley. Then I started complaining vociferously and he appeared. He and other staff members said it was the end of her shift, as if that was a justification. I am not responsible for how changes in shift are made. But I do not expect to be just left standing, when all I want is a cup of coffee. Gregory did not even understand what had happened. He has no idea how to understand a complaint, treat it respectfully, and manage the service in his store. I have been going to Starbucks since it came to New York, what has happened to management. This was abysmal
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December 2023 by Justin Lofton
Johnice was an absolutely amazing , brought such poise to the service she provided and was well informed helping me choose an order. I look forward to coming back.
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December 2023 by Alexandr Golicov
Starbucks get worse and worse. They removed all the tables, prices are high, no service, No quality. Very disappointed. Would prefer other coffee shops
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November 2023 by Tyran Plegal
Steaberry berry very nice and skirmishes good and likable I would suggest pls go here to
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September 2023 by Miriam Molnár
This Starbucks is in the old ATT building and is was one of the last ones to reopen after the pandemic. Great service, very nice staff.
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August 2023 by Daca Cho
Nestled conveniently near Central Park and the subway station, this Starbucks has won my heart. The staff's kindness and warmth make every visit a delight. Special shoutout to Barbee, the cashier extraordinaire, who always goes the extra mile to perfect my order. This Starbucks isn't just a coffee stop, it's a community where I'm valued and my cravings are satisfied. Grateful to have this gem near my place!
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July 2023 by Wendy Z
Great service and delicious latte :)
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July 2023 by Dee Nikki
5 stars all around.. Great. Customer service, very friendly. My breakfast sandwich was delicious. My drink was made just right.
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June 2023 by Anthony Carter
Pleasant and engaging colleagues even commiserated with me over Arsenal's season.
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June 2023 by Howard Chu
I came here early morning, 05 June. I was greeted with the sweetest smile and kindest welcome that I decided to simply enjoy my coffee black.Register/Cashier/Barista:There was a young lady who was blonde, who made every customer feel a breath of fresh air in her kindness, welcoming demeanor, and obviously genuine smile. She took my order for a Pikes Place, Grande. Fast, efficient, but it was sweet, refreshing, and so, so nice. Thank you.If you know who was there that morning, and if you're reading this, thank you. You really gave such a real reason to smile that day, and more. :)Barista:Coffee was ready in a jiffy, didn't even finish putting my wallet back into my pockets, and a delicious, fresh brewed coffee was ready for me. The barista was absolutely wonderful also, wishes me a good morning, and made me feel like I was "back".If you know who was there that morning, and if you're reading this, thank you for making New York home again. :)--
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May 2023 by Lucian Spencer
I like my food handled with a little bit of care I don't mind fast food but too many people get sick. These guys will take care of you
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May 2023 by Joheny Maldonado
This store is always closing 30mins to an hour earlier than it’s suppose to. I went to the store today @8PM & the door was locked with everything already shut down. Last time I came to the store 15 mins before closing and the doors was locked. This has happened already three times, I understand you guys want to leave early & clean at a faster pace. But at this point you should change the closing hours to make it more sufficient for the workers that would want to leave earlier.
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April 2023 by Lajos Nagy
Nice, no restrooms though.
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February 2023 by Luis Vivar
Quick and efficient, even when there’s only 2 employees working on a Friday and getting everything going quickly. I come here every time ??
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January 2023 by Julie Kleinman
Just fyi— There is nowhere at all to sit in this Starbucks.
