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November 2023 by mehmet bektas
Asia and Sam were extremely helpfull and friendly. We are Happy to mové to this branch and Happy that they will look after us.. the facility and the stuff are recomended 100%..
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November 2023 by Apurv Waghule
The staff working at this location is really helpful and clears all the doubts and gives all the information during moving in. I moved my stuff out last week and that process was also very easy and was done through app. If I want to keep my stuff in storage in future, I’ll definitely consider this place
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November 2023 by Silje Lubbe
The best storage unit in the city! Sam is particularly helpful. I had a problem and she went out of her way to help me resolve it. Highly recommended this location.
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November 2023 by Ramon Delgado
GREAT!!! Sam and Asia were great got me a great deal and very nice and clean establishment 10 out of 10 service100% recommend to anyone looking for a storage unit
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October 2023 by CHANCE TV
Asia has renewed my faith in customer service. Whatever her salary is - double it. Last thing i felt like doing was going to storage but Asia made it actually enjoyable. Even the guy who escorted me to the unit was top notch.
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October 2023 by Novica Cabarkapa
It was very unproffesional and black girl which worked there didn't even told me her name. I don't understand her behaviours, she told us to leave the office because we laughed. Ridiculous. Nothing but worst about this place, zero is the best review.
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September 2023 by Reece McCann
Great team on 47th! Asia was wonderful with assisting me with a transfer from one rental to another during their construction. I was in LA and they handled it beautifully for me. Kachelle assisted me as well during this process and was equally as kind and helpful. Highly recommend this storage location :)
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September 2023 by Alicia Okere
So happy with my experience. Very helpful team; I’m moving to a different city and had a load of things to store and Asia & Ben were a big help!
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August 2023 by Sam B.
I was organizing and cleaning my torages ( 2 units ) back and forth to my ap all day and by 7pm the door's lock broke, the stuff tried, but they couldn't fix it. Having 1/2 of my pernences outside the units I asked if is it possible to give a temporary unit to keep my belongings ? They said no, that I have to take everything with me..... l called a friend that has a unit also and l put some of my stuff on his sotarge and taking the rest with mi and then bring it back tomorrow. They will transfer me to another unit but they storage will be open and they are not responsible for any lost that my stuff will be e posed to everybody. Take all my stuff and bring it back tomorrow to. I asked for a temporary unit but they said. I think that they in how conpany deal with my situation was poor, no professional extra space storage costumer services is horrible. I'm very disappointed, sad, tired also physically and mentally with the extra space storage in Manhattan 622 w 51 st.
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August 2023 by Ryan Clanahan
This place is great. We had a tough move and they were very helpful and understanding. Special thanks to Asia, Kachelle, and Ben for their help and patience!
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July 2023 by Adrián Caravedo
I went to rent a space to move and kachelle helped me out and went out her way to make sure that I had received the help needed and she even help with translation and I appreciate it her co workers Asia and lavender are help and knowledgeable as well rent here they are great:)
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July 2023 by Marc K.
Lavender and the rest of the staff were very helpful to us signing up and moving in. They showed us around and showed us how to gain access and to use the web site and app. The facility is very clean. We got a good initial rate. Hopefully it stays that way! West 47 st manhattan.
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June 2023 by Malena G
Wonderful staff and location! Thank you: Benjamin, Tatzumi and Desi for a great service! We underestimated the space we needed and all of them were very helpful in sorting it out! So glad we moved here!
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May 2023 by Omar Gonzalez
Had a great experience getting a storage unit. Asia was super helpful and friendly, even when my reservation, that I did online, hadn’t actually gone through. She set me up and got me squared away and I was in and out in 24 minutes. Keep up the great work y’all!Additionally, facilities and building are very well maintained and clean.
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May 2023 by Brianna McDermott
Desi is a STAR! Despite my frantic and last-minute requests, she helped to quickly and effectively accommodate me. The whole process went incredibly smoothly, and I give all the credit to her! GO DESI!
