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October 2023 by Betty M.
Where do I start, I booked this company for my senior citizen parents that relocated from NYC to Florida Not only was their quote by far the lowest but the experience was amazing and painless. The truck arrived to Florida in 3 days and by day 7 the truck was delivering their items to a storage facility Communicating was superb, from day one to after the move was delivered I recommend them to the fullest from short or long distance move
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October 2023 by I B.
Buying a home and moving can be stressful. Between packing and ensuring that everything is accounted for, it is one of the most stressful things we've ever had to do.I began the process of getting quotes, and it was rather discouraging when you're on a budget and trying to move and get everything to their destination safely and in one piece.My piece of cake was recommended to me by a co-worker who had recently used them for her move. My time window was 7 am to 9. Our team came at 8:05-8:15. They immediately did a quick walk through, figured out who needed to do what, and began packing and moving things out. (I lived at my old apartment for 14 years) and had a ton of stuff. They moved all the boxes and Crates and small items. Then, they began packing the larger items. They asked questions and confirmed everything. What most impressed us was their friendly and caring nature. They took care of our stuff like it was their own. The care and compassion they took with our possessions shows that they love what they do and do what they love! I would 100/100 recommend themThey were polite and loved that my puppy was friendly. They did not once ask for help or think that the stairs were too much. (My old apt had short stairs, and they were narrow, that wrapped around. And even if they thought it was too much, they never let it show on their face. They took care not to damage anything and put together whatever we asked them to. I really love the team that was sent. Having never used a moving company before, this experience was exceptional. As a customer service representative, customer service that leaves me wanting to use the same person(s) again is rare! I was skeptical but have since changed my view on moving companies. Thank you to the team, their dispatch, and the scheduling team. Now, that was a delicious slice of cake! Thank you
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October 2023 by Anna Grace B.
Thank God for Piece of Cake!! I'm moving from LA to NYC after 10 years and to say I had a lot of stuff would be an UNDERSTATEMENT. Peter handled my reservation perfectly and put up with my many emails. He put me at ease. These guys are organized and so competent. Marco and the team cleared out my giant two bedroom in less than 3 hours!! They didn't miss a thing. On time, kind, professional, SO fast, super strength(!!!), and so meticulous and caring with all of my vintage furniture. I am so grateful I chose Piece of Cake and trusted them with this!
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October 2023 by Dan K.
Wonderful experience from start to finishAleksandar was an awesome communicator and the team took care of everything without hassleI highly recommend to anyone who hates the process of moving
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October 2023 by Jess F.
Piece of Cake Moving & Storage made my family move seamless. The booking process was easy and straightforward. Our three movers were on time, professional, hardworking, and extremely efficient. The pricing was definitely reasonable as well. Hopefully I won't be moving for some time now, but next time I do I won't hesitate to use PoCMS again.
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October 2023 by Rasheedah A.
Honestly I cannot say enough about how amazing my moving team was. Punctual ! Meticulous ! Knowledegeable ! Vuk and his two man team were absolutely amazing! They came earlier than I expected. Walked through my home with me so I could show them what needed to be done and then set straight to work. Honestly, if I ever move again I would request them ! Detail oriented and ensuring that all of my belongings were secured safely for the journey to their new home. They take such great pride in their work and I appreciated so much the open line of communication - if they were unsure of something that needed to go or even how I would want something to go.It was such a seamless experience from beginning to end. Vuk and his team truly made my move a Piece of Cake. I highly recommend him and Piece of Cake moving !
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September 2023 by Anusha N.
My entire moving experience with Piece of Cake moving was amazing! I had a peculiar situation where I had to reschedule my move twice due to various move-out restrictions from my building, and initially I was nervous that I would be charged a lot more, or that it would be difficult to change the date/time of my move even though it was out of my control. However, Oran (the Moving Consultant I was in contact with) was fantastic! He was extremely responsive, and was able to easily adjust my moving time and work with my budget. It was an absolute piece of cake! I also needed to add a piece of furniture to the moving list, and was able to easily add it due to Oran's assistance without changing my quote. I also had an amazing experience during the move itself. I rented the pink moving bins (an amazing service which I am incredibly impressed by), and the team quickly scheduled a drop off time for the bins/moving materials that was convenient for me. The estimate for the number of bins per size of the move was also incredibly accurate, and I was able to fit all my items in! My one bedroom move took around 30 minutes from start to finish, and I am thoroughly impressed! The unloading was also incredibly fast, and the crew was very helpful in moving my furniture to where it needed to go. Finally, I was able to easily schedule a pick up time for the moving bins after I had unpacked. Incredible team and incredible crew! I will recommend Piece of Cake moving to anyone who wants a seamless, quick, and stress-free move!!!
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September 2023 by Sheena T.
We deserved 4.5 out of 5. Fair pricing and solid execution on service. The day Piece of Cake arrived, they were on time on the dot at 9am. The team of three were all very friendly, swift, and prompt - all with loading, adding protective padding to the necessary items, and moving boxes. The entire moving process (from start to finish) took about 3 hours altogether for a studio to one bedroom move from lower Manhattan to Brooklyn. They also went above and beyond helping my partner with other moving tasks as well. We had less than what I originally accounted for and was told I was going to be given a refund if I had less than what was accounted for. I initially listed furniture and that I had 50 boxes, but in the end, I had about 30 boxes. If this was taken into account, I would have given a perfect 5 out of 5.Gave a great tip, and would highly recommend!---------Update as of 9/28/33Really commend the entire Piece of Cake team including the marketing and sales team promptly reaching out to me to address my feedback. They really ensure and prioritize customer satisfaction! I give Piece of Cake my highest recommendation for any future moves. I hope that the readers will also get a chance to work with Allen who is very responsive and follows through with his promise of a refund if you overestimate the amount of items to be moved.A solid 5/5.Way to go, Piece of Cake!
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September 2023 by Emmanuelle Y.
I almost never write reviews, but I had to here. I can't rave enough about utterly amazing and efficient this company and the movers are. WOW. They literally went above and beyond for my move and truly made it a piece of cake. They were on time and came much closer to the earlier time in the window They gave me. They disassembled and reassembled everything that needed to be so quickly. The wardrobe packing was amazing, especially the fact that they managed to fit so much in those boxes. They spent almost the whole day with me (we had a LOT to move plus furniture to disassemble and wrap). I increased my tip significantly and even wish I could've tipped more. The customer service, attention to detail, and efficiency makes the cost absolutely worth it. Don't hesitate to contact them for your move. I'll be telling everyone that's moving about them. You can't go wrong with POC.
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September 2023 by Alessandra M.
I had to move antique furniture from an estate sale in Connecticut to my apartment in nyc and piece of cake made everything a breeze. They handled pick up wrapped everything so carefully as it was a fragile antique and assembled the entire bedroom set in minutes. Their movers are friendly and personable and made everything a STRESS FREE breeze. I absolutely will use them again!
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August 2023 by Irena C
Really awesome experience. Both the customer service and the ********************** crew were 5-star. The customer service was prompt and responsive. The moving crew are professional and efficient. We made sure to provide a comprehensive list of furniture/boxes/misc things to move so there were no surprises on the moving day. We end up with a few more boxes/bags and the moving crew took them with no problem. We really enjoyed a seamless moving experience thanks to Piece of Cake. We will recommend and use them again for our next move.
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May 2023 by Beck M
Choosing Piece of Cake for our first move in 26 years was the BEST decision. **** came to our apartment and walked us through the process.On the day of the move, we were not 100% ready - much to our horror. ***** and his team arrived and repeatedly told us, "don't worry." After about 15 minutes of seeing them work, we realized we really didn't have to worry. They did an exceptional job getting us to our new home. Another company had said they couldn't move two IKEA wardrobes without a large additional charge and recommended just buying new ones. ***** said they could do it and made it work. He took them apart and remade them stronger for much less than their competitor. No replacements were necessary. Thank you all so much for your professionalism, patience, and kindness. We truly appreciated it.
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May 2023 by sandrine c
BEST MOVERS EVER!!!!I cannot recommend POC enough! I started to get quotes from around 30 moving companies and start understanding the number of scams (companies with no truck that resell your moves , horrible BBB reviews, surprising shuttle fees etc) on long distance moves that exist and got really scared. Piece of cake were professional from day 1. They came in person to do the inventory (Thanks ****!), they were competitively priced between ***/** and ** and they answered all my questions timely. The crew in ** (*****) packed everything in a timely manner and very well and the crew in ** (led by ******) unpack very fast and put the boxes in the designated rooms in the house. No surprise, no extras, everything included from COI to protecting my mirrors. Also it was a consolidated move (several different people belongings on a big truck going the same way) and they did inform me where my belongings were at any time. I was very impressed as I used so many moving companies on 3 continents in my life and Piece Of Cake made my life so much easier. I have to say I could never thought of having such an amazing experience with a moving companies.Thank you so much! you rock guys!!!!Date of experience: May 20, 2023
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April 2023 by Stanislav Baev
I never thought that moving could be a pleasure. It literally was peace of cake. I would like to thank the company, especially Nick and his team. They did an amazing job. No broken furniture, no scratches on the walls, only peace of mind. Highly recommended. Thank you, thank you, thank you.
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April 2023 by Sarah B
I moved from ******** to *** in 2021 and I really valued the team -- they were diligent, expedient, respectful, and focused. I thought the prices were fair and I would hire them again.
