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March 2024 by LO C
HORRRIBLE HORRIBLE HORRIBLE
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January 2024 by Frank Laezza
All was great
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January 2024 by Sarah Fellhauer
Best massage I have had, Michelle is the best!! Thank you!
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January 2024 by Kelly Fink
Tamara was very personable and professional. The massage was incredible and she was very prudent and in tune with that my body needed. Highly recommend!!!
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January 2024 by Kimberly Corbin
My massage therapist, Joey, is just fantastic! He is highly skilled, respectful and very nice! He is my favorite masseur ever!
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January 2024 by Sista Soler
My husband and I went for our anniversary massage. It was one of the greatest experiences in our lives. My therapist, Laurie was very attentive and got to the nitty-gritty of my lower back pain from consistently sitting. And my husband had Tamara as his therapist, only concern with his experience is that she was out if time and couldn't massage his feet. Next time you visit Massage Envy, please see Laurie, or Johnia.
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December 2023 by Johnna Martin
I called ahead and was told it was a $20 dollar charge if youre an out of state member and to switch your membership to their location you just fill out forms when you get there. Turns out its a $60 charge and you need to bring proof of residency which I didnt have on me.
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December 2023 by Jennifer Torneden
Demetra is great! Full body massage! She is great! Massage and facials are always wonderful at this location. She gets a 6!!! Higher than a 5!But….the front desk staff used to be way more friendly and in the past, interacted with a positive attitude - it has really changed over the last months and it feels almost like the front desk staff is annoyed, when checking people in or having to update my credit card information (after my card was stolen and I had a new card issued)! I have been here for almost 9 years! Another situation - when I booked a massage with the call center and they messed up - and the front desk staff kept questioning me in a negative tone telling me the call center messed up, while other customers were around, as opposed to fixing the problem with a positive attitude. They were taking the frustrations of the call center out on me! These are not pleasant interactions when walking into a calm place.Various negative interactions have occurred the last 3-4 times now. These are just a few. I hope this culture goes back to a more friendly helpful culture. I care - that’s why I am writing this down. The front desk staff don’t seem to smile or feel welcoming, but as soon as I interact with the massage and facial therapists - they are smiling and very customer oriented.I will still give high reviews for Demetra! But real work needs to get done with the front desk staff - they represent the culture. It used to be consistently great and now it’s consistently below average.
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December 2023 by carmella granello
Jose is a talented caring therapist.Massage Envy is clean & a comfortable environment.
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December 2023 by Joe Tigani
Tammy was amazing
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December 2023 by Jenine
Great location - front desk is friendly and accommodating, and they have skilled message therapists. This week I got a deep tissue massage by Tammy (Tamara) and it was excellent! It was well worth the cost. My sister got a deep tissue massage by Laurie and loved her massage as well. I’ve been to this location just a few times, but each time my experience makes me glad I haven’t yet cancelled my membership.
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December 2023 by LaGreta Williams
Mary is the best. My skin feels alive and is radiant. Thank you all you do.
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December 2023 by Diana Henkel
Great!
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December 2023 by Andrea W.
Always a warm welcome upon entering at Gramercy. First time having a stretch session, and it was absolutely amazing. Denisha is a gift, so skilled, kind, and compassionate. Thank you!
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December 2023 by Anecia Foreman
The therapist was very cold and unfriendly, but very good at her job, so I guess that makes up for it. I was also charged for an upgrade to my massage which was not done aside from the use of what I discovered was hand sanitizer when the lights were turned on. Disappointing. I won't return.
