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April 2024 by Oscar Hernandez
Excellent
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April 2024 by M L
I recently moved from out of state & needed a storage unit & JD was so helpful and professional through the entire process.
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April 2024 by Emily Johnson
JD was incredibly helpful when I took a unit here — we spoke on the phone to confirm details, and he graciously helped me get set up (quickly) upon arrival.
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April 2024 by Nadema Agard
Spoke with Dennis in the main office and he made all the arrangements to my satisfaction !
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April 2024 by Connie Vasquez
JD was SO kind and helpful today. I've had a unit for many years and, as a result of criminal hacking, have had to keep changing credit cards for autopay. Long story short: A payment didn't go through and JD listened patiently, compassionately, and effectively. We got it all squared away. Easy Peasy!
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April 2024 by Jack Kellner
CeeJay at the 5030 Broadway location provided excellent customer service.
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April 2024 by Icey Parks
Very friendly and helpful. I was so pleased with his service
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April 2024 by Joy Harris
JD at the Manhattan Mini Storage location at 5030 Broadway was extremely helpful and made my transfer from one storage unit to another seamless. Thank you so much!
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April 2024 by Michael Hibbert
I accompanied my family to this facility. Since I am looking for a storage unit myself, I took the opportunity to ask the person there a few questions. JD not only answered my questions, he also provided exemplary service to my family. I have to say he was funny as well, he had my aunt laughing and eased her concern about upgrading, he made me want to get a unit that day…I would recommend this place based on pricing, cleanliness and of course my man JD…
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April 2024 by Chanel Jaquez
JD provided exceptional customer service! From start to finish, he was attentive, knowledgeable, and went above and beyond to ensure my needs were met. I highly recommend JD for anyone seeking top-notch service! Thank you for making my experience seamless and enjoyable!
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March 2024 by Linda Mugleston
CeeJay and JD were absolutely amazing! Wonderful customer service! Each took time to fully explain all the options and prices.The best!!
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March 2024 by HouseofWRD
Excellent Customer Service. I was able to find exactly what I needed. I would highly recommend it.
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February 2024 by Belkis Merete
We rented since 1993 to MMS at Inwood site. My last visit at that site was very pleasant despite I wanted to move out due to the rise rental fee without notification however, I have to give 5 stars only for the excellent costumer service provided by JD who helping us to find the most appropriate unit and make a transfer instead of move out. He was polite, knowledgeable, kind, empatic, reliable and professional. Having an extraordinary representative as JD, is a A+++++ for any company.
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February 2024 by Dawn Betancourt
WOW!The personnel at this site has been very supportive. J.D. is outstanding. The lobby, restrooms, and corridors are always clean. It's the lowest monthly charge in New York. I love that it's so close to the 1 & A train. Since I used to frequently lose my entry card & pay for the replacement, the keypad entry is perfect.I am grateful for all the help you have provided, guys.Thank you!
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February 2024 by David Rodríguez (Deivy.)
Desk atender are not professional people especially the girl.