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January 2024 by Jessica January Behr
I love this place. One stop shop for FedEx, USPS and UPS. Makes life so much easier. The owner Johnny is great and very helpful. 10/10.
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December 2023 by Charles Cho
Always inviting and accurate Servce. I use this location due to their efficiency and on time delivery.
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September 2023 by Brian Stempeck
this place is awesome. they'll wrap items for you and ship them out, usually no line, and they can store amazon packages you have delivered.
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July 2023 by Caleb Kinmon
This place is a massive rip off — instead just use FedEx or UPS nearby. They charge $3 to print a single sheet of black and white paper, and they don’t respect the prices displayed on their wall. Moreover, they don’t tell you the price upfront — like UPS which accepts a credit card and charges by the actual time and resources used. This place will charge you whatever they want after the fact, and then treat you like you’re insane for questioning their procedures. I won’t be returning and I highly suggest others exercise caution before letting them rip you off.** Edit **To the owner’s response: everyone reading this should be aware that the owner will accuse you of stealing if you call them out on their prices. Their sleazy and overpriced service was paid in full, nobody stole anything. The owner likes to resort to smear tactics if you give them a deservedly bad review.
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April 2023 by Mayumi T
Great service here! I rent a mailbox and have all my business packages delivered to this location - they’re very reliable and I haven’t lost a single package since I started using Manhattan Express Shipping (and I get a lot of packages every week)! I also really appreciate that they notify me right away through email&text message whenever I receive any packages, and the pickup process is very easy. Highly recommend!
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March 2023 by Anony Mous
Manhattan Express Shipping has reasonable rates with exceptional service. The store is always clean, tidy, and well organized. The owner/manager seems to care about the customer's needs and experience and is always making improvements. Often I see them pack and transport items. They always handle the items with such care and are so thoughtful.
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October 2022 by Amber Falk
Irene was extremely rude on the phone when I asked one simple question. She proceeded to refuse to listen/answer, instead opting to berate me until I hung up the phone. why would I use this rude establishment when there’s a perfectly decent UPS Store a few blocks away. Save yourself the hassle and go straight to UPS.
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October 2022 by Lucy Dong
Every time I’ve been here has been a pleasant experience! I’ve come here to mail things as well as print shipping labels and tape up boxes so I can complete my online returns. The staff have great attitudes, really friendly and patient. Way better than the post office
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May 2022 by Emlyn Parfitt
I go in to take care of all my printing and shipping - everyone is always so nice and efficient, and it is just so much more pleasant than the post office!
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January 2022 by Jane M.
I never write reviews, but these folks made a very serious mistake. I mailed my lease renewal here via USPS with a tracking number at the beginning of January. I have a receipt. I later found out that they didn't deliver the letter to USPS for mailing until 20 days later. They must have misplaced it for weeks. So ultimately my renewal wasn't delivered to my landlord just a few blocks away until 21 days after I mailed it. My landlord almost started eviction proceedings. I will never use this business again and I can't recommend that anyone use it for anything important. I would give zero stars if possible.
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January 2022 by Gerald Weinpolter
Johnny and his team are simply wonderful! Truly one of the best experiences in international shipping we have had in the last 10+ years (and we buy all over the world). They know their stuff: our artwork (a large painting) was beautifully packed and the shipping costs were really reasonable. We look forward to working with Manhattan Express Shipping again soon - thanks, Johnny! Gerald & Anna
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August 2021 by Barbee B
Digital mailbox service here is a great resource. Via “Postscan Mail” I get photos emailed of all incoming mail (letters + packages) the day they’re delivered.Very convenient & reliable.Never lost any of my mail. Always polite.*Only once I got late notification of incoming mail (I was anticipating it & it was a next day air item but I didn’t get email about its arrival until 3 days later. Looking up the tracking number confirmed Fedex delivered it next day like arranged. Yet I didn’t receive notice so I assumed it wasn’t there at the mailbox——it was a rare out of the norm experience so I don’t hold this against Manhattan Express Shipping. Hence they still get 5 stars. 99% of the time the notification is immediate & a clear view of the delivered item with details of the outside of the package visible)Thankful for the great service. I’ve been a digital mailbox customer for several months now. Plan to keep it until I open my official office later this year.I recommended this company’s digital mailbox services; especially since it’s a fair, low cost option, with a month to month agreement.
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July 2021 by Hannah Barron
Customer service here is amazing! Made my move to NYC much easier & would highly recommend.
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July 2021 by Lauren F.
I am not sure if the employee working there was having a bad day or what, but the customer service I received was poor nonetheless. I misunderstood the woman working there, when she went over the prices to print. I literally wanted to print two pages and was being charged $3.50. I found that price to be ridiculous and told the employee, never mind I'll just go to the UPS store a few blocks away and this lady acted like a total B**ch.
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May 2021 by Eduardo Martinez-Diaz (EduardoLife)
I'm using their services via PostScan Mail and they are punctual and efficient. As a lifestyle coach, I would recommend their services to anyone who can't handle the accumulation of un-opened mail.