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April 2024 by Minh-Thy H.
My mom and I were visiting the city and came across this shop while we were exploring Chinatown. When we walked in the first thing that stood out was how welcoming and friendly our sales associates were. Kathy and Ella were an absolute pleasure to be around and helped my mom with all her questions and everything she was looking for without pressuring us into buying anything at all! Overall a great experience because of these two!
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January 2024 by Sabrina W.
Our impromptu visit to Magnolia Jewelry store turned into a delightful surprise. Despite initial hesitations due to past experiences with local jewelers, Amanda and Lenan's unexpected level of service changed our perspective. They understood what we wanted and didn't waste our time. Their attentiveness, accommodation, and patience, especially in ensuring the timely delivery of our engagement ring, exceeded our expectations. Within a week, they unveiled a beautifully finished product. We are grateful for their dedication and are now loyal customers, eagerly recommending Magnolia to friends and family. Special thanks to Amanda and Lenan for making our day truly special. Steve and Sabrina
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December 2023 by Lilly K.
Out of the two times I have been a customer of Magnolia Jewelers, I received world class service. The staff is courteous, professional and generous. Both times I received same day service. The 1st, months ago, I was a walk in to have a mother of pearl ring sizes down. I was very impressed by the hospitality and the jobs themselves. The rates were beyond reasonable for the services. In the past I certainly paid a comparable amount only to wait for weeks or more, having far less than the red carpet treatment. For this latest visit, they transformed my diamond studs into screw backs and restored one of a set of separate pair of earrings where a back piece stuck into the ear had broken off. Both times I walked away a very giddy customer.
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November 2023 by John D.
I'm super late to review, but this store has been helping me with my custom jewelry for almost a decade!! William and Vince were not only patient with all of my questions, but their attention to detail and precision in getting you exactly what you want is top notch. And this is all before giving you the best deal for your money!! And if my opinion isn't enough, all of the others we've referred to them have all said the same great things. I get it, there's a lot of choices around in Chinatown and Manhattan. But don't do yourself a disservice by at least not coming here as an option for your jewelry needs. Chances are you'll stick with them once you see the comparison in service, quality and price.
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October 2023 by Woon Jo
Dolly was super accommodating in helping us customize our wedding bands. They helped us every step of the way and provided a ton of options for different metals, stones, and designs to choose from. If you’re looking to create something memorable and unique, I would highly recommend Magnolia!
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October 2023 by Mary Goodlett
Good service. Was helped by Amanda. They did an excellent job changing worn clasp and repairing onyx earrings. Also they have amazing gold, jade and diamond jewelry.
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October 2023 by Winston Ma
buying an engagement ring is always a daunting task given the inherent information asymmetry within the diamond market, but Vince and the team at Magnolia do a fantastic job of abstracting the complications away and giving you the best personalized experience at a more than reasonable cost.i designed a custom engagement ring for my now fiancée, and Vince and the team took care of everything. i wanted an elongated cushion cut, which is less common, and i also had particular ideas about the setting which they were able to make a reality. they did everything: sourced the diamond, educated me about the diamond market, got me extra video footage of the actual diamond, worked through multiple drafts and renders of the setting, created the beautiful work of art, and finally, delivered the hardware in an ultra secure fashion. post proposal, Vince and the team have also reached out to make sure everything fits correctly.i’m happy, my fiancée is happy, and we both can’t stop looking at the ring! you won’t get better value for the experience anywhere else.
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September 2023 by Rita C.
Dolly from 175 Canal was absolutely professional. I had a small diamond fall out of my engagement ring and the replacement price was reasonable. Dolly texted me when the repairs were completed and showed me my GIA number when I dropped off and when I picked up my ring to ensure that it was my stone. I will definitely return for repairs or buying jewelry pieces here.
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August 2023 by a mo
Amanda was amazing. She was patient and showed me many options.
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August 2023 by Fanny
My boyfriend and I went to a few stores in Chinatown to look at engagement rings and was blown away by the service at Magnolia.1. They had lab grown diamonds, which we preferred over mined diamonds. Other jewelers were a bit judgy when we inquired about lab grown diamonds. That was not the case at Magnolia and they happily showed us their collection of lab grown engagement rings.2. We ended up custom designing a ring, based of an existing design they had. We had wanted to modify it. We worked with Lena who was extremely patient. We went back and forth a few times to get the design right. I liked that we received the design renderings to compare the different designs before making our final decision3. Price was very reasonable and I was happy with the price we paid for the ring. I ended up bringing in some of my other jewelry pieces to replace some missing stones and replate the gold. Lena even offered cleaning for my jewelry pieces for whenever I was in the neighborhood!4. The his and hers jewelry boxes were a nice touch. My engagement ring and wedding band was in a red box. My boyfriend ended up purchasing his wedding band too and it was in a blue box.Overall I'm very happy with Magnolia and their wonderful staff.
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August 2023 by F T.
My boyfriend and I went to a few stores in Chinatown to look at engagement rings and was blown away by the service at Magnolia.1. They had lab grown diamonds, which we preferred over mined diamonds. Other jewelers were a bit judgy when we inquired about lab grown diamonds. That was not the case at Magnolia and they happily showed us their collection of lab grown engagement rings.2. We ended up custom designing a ring, based of an existing design they had. We had wanted to modify it. We worked with Lena who was extremely patient. We went back and forth a few times to get the design right. I liked that we received the design renderings to compare the different designs 3. Price was very reasonable and I was happy with the price we paid for the ring. I ended up bringing in some of my other jewelry pieces to replace some missing stones and replate the gold. Lena even offered cleaning for my jewelry pieces for whenever I was in the neighborhood! 4. The his and hers jewelry boxes were a nice touch. My engagement ring and wedding band was in a red box. My boyfriend ended up purchasing his wedding band too and it was in a blue box. Overall I'm very happy with Magnolia and their wonderful staff.
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August 2023 by Mei
Jewelry that is made in-store that is great quality. Incredibly large selection with the most beautiful pieces of silver, jade, gold, and platinum I've ever seen, accompanied with the nicest staff that will make your stay the best. Cindy and her other friends were amazing.Coming from Boston's Chinatown, my family had never seen such an excellent jewelry store. We will most definitely be returning whenever we can!
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August 2023 by N Rod
Highly recommend - Magnolia Jewelers, Sandra & the staff, are super attentive providing “World Class Customer Service!”You leave Magnolia feeling like you made some NEW friends.I’ve, been in the market for a Platinum chain.So, I’m happy with my purchase & feel I made the right decision!! Thank you -
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August 2023 by Yenis Hung
The experience and service at Magnolia is amazing! Sandra and Kathy were so great and helped us design our wedding bands. Ella also helped with picking our gold jewelry. Highly recommend this place!!
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July 2023 by May W.
Resized my wedding ring here. Got the ring the same day as when we had it checked with them. Truly the best Customer Service . They also customize rings according to client's desire.
