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March 2024 by PCG Bug23
Great help quality workers and items
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March 2024 by Mark Key
Met with Michael today and he was pleasant and extremely helpful. He knew what I was looking for and within 30 minutes I made a purchase that I am extremely happy with. I will definitely be back in touch with him again for another purchase.
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March 2024 by Jeremy Soto
Victoria was extremely helpful in identifying an item according to my needs. I will be revisiting this location again!
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March 2024 by Ryan
Great service!!!
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March 2024 by Ralph Aranzamendi
Micheal was the best experience ever.
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March 2024 by Jamie Burke
My husband and I came to this location yesterday so excited looking to buy wedding bands. We were hoping to be able to walk out with something same day. We told our associate our budget and she had no idea what she was doing. She fumbled around with different pieces, scrolled mindlessly on the kay website not even using a filter and didn’t even know basic details like what a “notched” band was. She couldn’t even tell me how wide different bands were to match my ring (which I was able to figure out on my own at home thanks to Etsy)I left in tears and empty handed after she made a rude comment about my engagement ring.Every customer should be treated the same regardless of budget or other factors. I work in the wedding business around the corner from this location and I will NEVER send a bride/couple here ever. Also this location is so tired, looks like the furniture and carpets are from the 80s. Hire people who know what they’re doing and have compassion!What should’ve been a joyful occasion turned in to humiliation and tears.
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March 2024 by Brittany Weller
Micheal was amazing! He was very kind and helpful. I can tell he really wanted make sure I left satisfied. He also cleaned all my jewelry!
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March 2024 by colleen kendrick
Michael was extremely helpful and nice.
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March 2024 by Cathy Ezagui
Michael was extremely patient and helpful. Forever customer.
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March 2024 by Gabriel Matias
Great customer service.
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March 2024 by Ruben Perez
The staff here is amazing!!!!!!! Okimi, jayanthi , and the assistant manager Christiana are the best staff there I recommend every one to come in
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March 2024 by kerin castro
Jayanthi took care of me, she was super kind and helpful. Also helped me choose the right ring. Thank you!
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March 2024 by Michael Girard
I had such an amazing experience. I was greeted at the door by V. She was amazing and the salesman was superb. I am happy with the experience and will come back for more jewelery
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February 2024 by Vin Pak
I visited Kay jewelry(34 th st herald square) with my friend. Christianna help us out and she is so friendly, elegant and cheerful. We bought a pair of diamond earrings and it was actually a wonderful shopping experience because of Christianna.
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February 2024 by Sanket Shah
great experience and service