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April 2024 by Raquel Martinez
I went to this store for a feet scan that I saw a creator on instagram. Jordan, the rep, was really knowledgeable and patient, listened to my problems and proceeded to recommend the right options for daily trainers. I tried on so many shoes with the right insoles. I feel really confident in my choice and I'll be coming back when I need a race shoe. Thank you Jordan!
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April 2024 by Julian RC
Great team, great variety, weekly store runs on Sundays.
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April 2024 by AJO NYC
first time @ a fleet feet as i'm a newbie runner. the customer service was A1 - you can go in for a digital foot scan and the rep was super thorough in explaining everything and answering detailed questions. on top of that, they brought mult. shoe options based on what i described my desired running goal to be. i didnt feel rushed at all and sales assoc. went above & beyond to offer more suggestions i could research at home. forgot her name, but it starts with a D!
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April 2024 by Abigail Morrison
I had a fabulous experience at the NYC Union Square Fleet Feet. From start to finish I had a great personalized experience with my foot scan, and the employee was extremely helpful in finding the right shoe for me without feeling pushy or overbearing. I had a great experience here and would certainly recommend this store to anyone in the market for a new running shoe. While the shoes are a bit pricy, they're not any more so than anywhere else for a quality running shoe, and it makes sense with the caliber of product they sell.
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March 2024 by Cassandra T
The people there were so helpful and took care of my need right awayLeft with a nice pair of shoes and great insoles.The best insoles I ever tried
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March 2024 by Liezl Deuna
So i decided to go to this fleetfeet because i had a horrible experience at the Columbus circle location. But to my surprise i felt so unwelcome here. i was in the store for like 5 minutes no one bothered to great me. I decided to ask for help but it seem like i was bothering them. It was like an inconvenience to them not sure if it was the manager or an employee but it was a short guy he just seemed so annoyed i ask for help. he tried to pass me off to someone else then that person try to pass me off to someone else. So i just left to foot locker. Fleet feet lost a customer and i'm recommending all my friend's never to shop with fleet feet.
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March 2024 by Wesley Weiss
Dayquan was so helpful and friendly! He helped my wife and I find the perfect feel and fit, I've never had a shoe fit better and feel as good. Definitely will come back for the next round!
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March 2024 by Hannah Anderson
Had a great experience. The associate who helped me was super knowledgeable and attentive, which helped a lot since I have a wide foot that makes it hard to find shoes that fit well. I had my first long run in the new shoes yesterday and they fit great!
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March 2024 by Gabrielle Tran
The staff is very friendly and knowledgeable. They do a foot scan (Volumental), which was super helpful in understanding more about my feet and what shoes are best for me. They also have a great return / exchange policy, so I was able to ensure I found the right shoes.
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March 2024 by Gerardo Mateo Jr.
Got there today with my friend and we are warmly welcomed and helped by a representative named Amber. She helped us get our feet scanned and appropriately recommending shoes that are suitable for our profession. They do not have the color that I want and they did not force us to purchase what they have in store or made us feel bad for not purchasing anything. Very refreshing experience so I left the store happy and got the style that I want on fleet feet online immediately. Will be going back again for my future footwear needs. Easy ordering online is a plus.
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March 2024 by Adena Fiederer
Incredible service by Dayquan. He spoke me through each step of the process to finding the right running sneaker including the 3D foot scan and sneaker options, which I wouldn't have otherwise been able to do on my own.
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March 2024 by Alisha Ashta
Thank you Sam for the excellent shoe recommendations and going above and beyond to make additional recommendations to alleviate my running related knee pain!!
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March 2024 by Katarina Martucci
Had a great experience! My partner and I were both fitted by Dayquan, who did a great job picking shoes for us and explaining the foot scan. Went on a Sunday and there was a short wait for help, less than 10 minutes. They had a good selection of shoes.
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March 2024 by Martin Reece
This was my first time at this store and I have to say, I wasn't disappointed. Customer service was great. I was able to get a comfortable running/walking shoe.
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March 2024 by Robin Margolis
I was helped by Sam, who made the experience easy and guided me in an extremely helpful way. As a person with chronic pains and who historically hates shoe shopping, I am not the simplest to put at ease. The analysis of my feet and gait made sense and Sam did a great job using those measurements guiding me to several good options.I’d recommend the business and this location to people who need more comfortable/health conscious shoes as well as more athletic needs.
