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February 2024 by Hannah T.
We fully paid an AP watch and they were not able to deliver after 10 days, with the excuses of "the diamonds were not set yet" and asked for another 2 weeks because "they lost the strap". Thats about a month of not producing a watch that was fully paid off. Had to pull out because we lost confidence. im sorry but Shady business.
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January 2024 by Matthew K.
.Beautiful pair of half carat tcw bezel set 14k rose gold diamond studs at a great price! Very high quality diamonds--- fantastic sparkle! Great customer service AND fast shipping.
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December 2023 by Renee J.
It's Hot Jewery management is not an responsible team I'll been waiting on a call sence 11/14/2023 spoke with Erica a phone attendant who explained to me that I would be held responsible for postal charges back to them. chain returned back to their location because It's hot neglected to include my building number to the package and they took it to the postal for mailing I feel like it your mistake and your company should take the appropriate steps to get This problem resolved This is not my first time buying from this company brought wedding rings 2 months ago . so they have my correct address and contact Information I explained that this was a Christmas gift for me granddaughter and still no answer back no money applied back to my card nothing I'm wondering why am I having so a problem getting such a inexpensive chain from you all is it because this time I use that free points crediting $134.00 But I live in newyork city and I this company has me walking Thur the door to clear this problem up because staff is insisting that they will not pick up the phone or via email to contact me Item was purchased on line No I'm NOT HAPPY BUT THIS One star because that what you deserve!!! Order #418115 Tracking #fedex 787892440053
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October 2023 by Nova Fisher
Thank you all for being so friendly and understanding what a girl wants! I am enjoying my custom made tennis bracelet every time I go out. Great buying experience, professional staff and talented jewelers. Can’t recommend more !
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October 2023 by Juan Carey
Great experience dealing with their sales team. First time buying such an expensive item online so I was worried about making a payment, but everything went smoothly and professionally. Mark took the time to answer my questions and sent me the watch which arrived on a Saturday! Watch was delivered professionally packaged and just as described. Definitely recommend purchasing jewelry from a local business like ItsHot. They did great.
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October 2023 by Sherry Francis
I went here to purchase a custom bracelet and pendant for my mother in law. The jewelers did an amazing job and both came out stunning. She was very touched by the gift, and the quality is high-class. I will definitely be returning for future custom pieces! Highly recommend this stor
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October 2023 by J M
Complete waste of time. All this wait for a MONTH on a custom order just too get the job done wrong I confirmed with them countless of times. Is the gonna be for my 9mm chain ? Response "Great then I will go ahead and set up an order for you. Could you please confirm if you want to put it on your 9mm rope chain or different one? I need to let them know to make custom bail as well." Such a rush to want too make a sale but fail at completing the job. I'll be taking my money my business elsewhere. I'm not gonna send this in too wait another week or however long it's gonna take too say "oh sorry, here's 50 bucks for shipping" do business with people face too face if you want the job done right.
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October 2023 by William Becker
Really great spot! High quality craftsmanship, love their jewelry designs and friendly service. They took their time to find the perfect pair of diamond earrings for my girlfriend. I'll definitely be back.
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October 2023 by Robin Logan
This is the best site for quality and affordability. I especially love Luxurman jewelry pieces and have purchased several from this site! The prices for the quality and workmanship are outstanding. I like purchasing quality diamonds. I might pay a little more and feel confident in my purchases from this site!
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September 2023 by Joe C.
Bought a beautiful watch from them. When I received it it was even better than the description that was on the website. I was second guessing in between when i ordered and when I received it and I'm glad that I got it! Beautiful and people really notice it.
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August 2023 by Sherry Thomas
I was in search of a custom pendant to commemorate a special occasion. Oksana was extremely patient and insightful during the entire process, from going over the design and specifications to providing updates. The end result was an exquisite piece that far exceeded my expectations. This is my new place for all my jewelry purchases!
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August 2023 by Sebastian Turner
I was thrilled with the solid gold chain I acquired. The weight, the gleam, the luxurious feel - it's everything I hoped for. Oksana was very accommodating and patient throughout the process. What a great shopping experience!
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August 2023 by Richard Paglioni
Purchased a Breitling watch. Took a few weeks to receive but product is authentic and looks great. Would purchase from ItsHot again.
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August 2023 by Maria Kellerman
Just picked up diamond hoop earrings and I couldn't be happier! They sparkle nicely, size is just right, and they fit perfectly. Oksana assisted us and her suggestions were on point. Definitely coming back for more.
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August 2023 by Daniel W.
I just bought a 14K Diamond cut Franco chain and it's awesome. If your looking for something with some weight save yourself some $$$ versus going to a local jewelry store. Ships 2 day air for an extra 25 bucks. Shop around then look at their site. You'll see...