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March 2024 by Benjamin Lamb
They have a mint chocolate chocolate chip cookie....(OOTW) Out of this world!!!!! All there cookies are served warm. Huge plus.Kid-friendliness: It's a cookie store.....You really need more?...
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March 2024 by Anthony MyName
Excellent service. Tasty cookies.
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March 2024 by Shannon Smith
There was an issue with my delivery, but when I called the supervisor answered and was very helpful. The woman who delivered my cookies was SO sweet and nice! Cookies are delicious as always, i tried the caramel ice cream and its AMAZING. They didn't have one of my cookie flavors so replaced it with another kind I ordered, and I appreciate that they wrote it on the ticket so I'd know why it was replaced. All in all despite the tracker messing up everybody was really cool about it and helpful, especially the woman who delivered!!
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March 2024 by Belinda Bullock
I repeat,DO NOT GO HERE!!!!! They will mess up your order. You will not get what you ask for, or you won't get anything at all. They're still stealing from you. They don't answer phone calls because they know they messed up. I'm not sorry to say this, but they need to fire them or close that place down.
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February 2024 by Tanner Arthur
I just had a wonderful experience with the manager there! Just wanted to say thank you for helping when door dash screwed up our order. Made a good end to a bad day for both me and my brother. Man deserves a
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February 2024 by Julie Dinh
Kyle and Shah were 10/10, great
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February 2024 by nuria cruz
This place smells and feels cozy the worker’s are very cool and awesome.
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February 2024 by Amaia
I think they are very good but expensive cookies, which is why I don't give them 5 stars (although that is not a surprise being the USA). They are somewhat cheaper than Levain's (you also have the option of ordering some simpler ones that are even cheaper) and I personally like them better.
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February 2024 by T Cheeks
1st visit.. cookie was warm, soft and delicious..Wish there were more available..
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January 2024 by Wellness Nia’s Way
This isn’t the place for ambiance. Insomnia Cookies is a corporate chain and the Harlem location is an efficiency sized space. However, if you are on the go and craving cookies, this is your spot. I like how you can ask, “ what is in the oven?” You can wait outside if you have time. Sometimes, you can request fresh cookies and wait, I prefer semi- soft (undercooked) so they melt in my mouth. It depends who’s the cashier, if they would accommodate you. The vegan flavors are good! They don’t have butter so don’t expect them to have a buttery taste! The non vegan flavors are great too.
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January 2024 by Flower C
It's 2:24 and they're closed...
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January 2024 by Josh Prentice
It'd be nice if they were open when they have listed. Got there at 9:30pm?
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January 2024 by Shaheena Moye
It’s a lady at the door it’s 6pm and she always saying it’s closed I recommend everyone to not waste your time going to this location they don’t know we take it to the streets for our cookies!!
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January 2024 by Deez N.
the food is really good, but the delivery service is horrible i'd definitely recommend you go in person rather than ordering online
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December 2023 by Annika Storey
Went in, grabbed a box of 6, asked the girl at the till to pick the 6 as we’re indecisive. Ate one each on the walk back to where we were staying and it was great. Ate the other 4 within 10 minutes of getting in. They were all great, still warm, melting chocolate, tasty.Will try and get some more before we leave NY.
