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January 2024 by Ally T
Food Universe must be in the running to be the worst grocery store in manhattan, which must put it high in the running for the entire east coast, if not the continental US.Spoiled, moldy produce. expired products on the shelves. everything in the freezers is burned, if not clearly thawed, spoiled, and refrozen. i wouldn’t dare order anything from their deli counter - not that it’s ever staffed.the only reason i ever shop here is in an emergency, and i always regret it. stuff from the shelves straight in the trash, it’s insanethe one and only redeeming quality of this place is they have a decent selection of cold drinks. like literally any bodega. i’d rather shop at a bodega. gods i hate this place
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January 2024 by Boris Boutkov
regularly sells spoiled food. this place should be shut down
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October 2023 by Brendan A. MacWade
The draw for this supermarket is the chilled beer room at the back. The selection is huge, including craft bottles and tallboy cans. The rest of the store is hit and miss. Most items are overpriced. Their inventory scanning is a mess. Items in the freezer often get ice and freezer burn. And up until recently, they would sell expired items, but that seems to have have stopped. It is Inwood's best beer store. That's about it.
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October 2023 by balletlol
I only go here if I absolutely need something, or for the (actually decent) beer selection. Products are horrendously overpriced, and the cashiers make up random prices on the spot if an item rings up without a price in the system. Not to mention the horrible attitudes of most, not all, of the female cashiers, who will complete the entire transaction without a single word to you - if you're not white or Spanish-speaking. A shame that this is the only supermarket within reasonable distance in this part of the neighborhood.
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July 2023 by Cerena D.
Rude Latina cashier with unruly hair! She sees my well manicured nails & pretty jewelry and can't stand to make eye contact with me; she literally keeps her head turned away from me, while waving my receipt with her left hand! For her, it's That serious. Lol! There was no one to make a salad, nor did they have Starbucks drinks. Finally, the food is overpriced!
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April 2023 by Abigail Greenwald
The good:The staff is mostly really nice. Always extremely helpful. Good for shelf stable stuff like soda. Convenient.The bad:The dairy and freezer isle smells unpleasant.The ugly:I bought ice cream that was on special. All cartons had melted and refrozen and tasted sour/inedible.There are frequently manager specials with large orange stickers on them. I bought some rice pudding, and noticed it had no expiration date. When I went back, I checked several items that also had this sticker, and they were all MISSING EXPIRATION DATES. Is that legal? All of the other food has them. Super shady.I'd like to feel confident shopping here, but will only go for things that are fairly shelf stable. I hope they get it together, because it could be a nice little grocery store. I know times are tough, but cutting corners like that is no way to conduct your business.
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April 2023 by Heather
If you need a good beer selection, this is a decent spot—but produce, meat, frozen, and shelf items are almost always out of date and/or moldy. I check in every few weeks to see if they’ve turned things over (it’s sooooo close to my place) but always the same.
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August 2022 by Emely U.
Please don’t buy food from here, almost everything has mold in it. It’s a huge safety hazard and can cause serious health problems. Not to mention their products are often overpriced. If you care about your health don’t shop here.
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August 2022 by Austin ngao
Anything "fresh" you can get here will 98% of the time have mold.
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August 2022 by Emely
Please don’t buy food from here, almost everything has mold in it. It’s a huge safety hazard and can cause serious health problems. Not to mention their products are often overpriced. If you care about your health don’t shop here.
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June 2022 by Jennifer Gallagher
Well stocked with the basics, but sadly I agree about the produce. Bought potatoes and when I cut into them at home they were green…which a quick google told me means they’re semi-poisonous. Bummer.
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May 2022 by Trinity Romero
Have often seen molded food. Many items on selves are past expiration dates. If something has a sale sticker on it check the expiration date!!!! I’ve seen sale items with scratched off expiration dates as well. Throughly check bread for mold and expiration dates. They don’t rotate it for fresh bread often. Most items in freezer are freezer burnt.I’ve had to wait multiple times for someone to come to the register.While the cashiers are never rude. They are rather aloof and move slowly when busy.
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March 2022 by Kai W.
They need to have better customer service and employees that wants to be there. The majority of their prices are overpriced for no reason. They could do better, I only go there now for smaller items. I rather get my fresh produce at the Farmer's Market.
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December 2021 by Richie Gonzalez
I wouldn't buy fresh anything here but they have an EXCELLENT beer selection (the best I've seen in any NYC supermarket)
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September 2021 by Iic T.
Nice to have the store in Upper Manhattan but it is chaos,.....no price tags match the items despite having brought this to the attention of the cashiers and manager who is never there.ONly shop there when I have to
