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February 2024 by Marion Mahoney
I ordered a Farm Rio red and gold striped sweater online, so this is my review for the company. It arrived yesterday and when I opened the box everything inside reeked of a terrible powdery perfume - it literally made my skin itch and my eyes burn. My husband could smell it clear across the house in his office! I took it out to the garage and had to put it in a garbage bag before returning it today.A terrible advertisement for the company and will never order from them again! They sell at Saks, Anthro, and Nordstrom so this must have been a mistake? It was a big one.
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December 2023 by Rebecca
I ordered a month ago and am just now getting a cancellation order and refund. Seriously?! Get better staff and management control. I will never order online again!
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December 2023 by Sergio Raposo
Excelent reception.
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December 2023 by Fiona Feig
Worst customer service than any company I know. Non existent.Never buying from them again
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October 2023 by Katie Marie
My favorite boutique in Soho.
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October 2023 by DawnD Jones
I buy their products on-line and LOVE everything. BUT … Walked there after work to see clothing in person and no one helped me. They help the two ladies that came after me!! NEVER COMING BACK!
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September 2023 by Fabia Rodrigues
Just in shock how rude the Store team was with me and my family! I have been buying closes from Farm Rio since their first store in Rio de Janeiro. I was actually wearing a banana dot dress from Farm when this tall rude men screamed to us. My son just touched the sand in the store very quickly because it looks like a beach.Farm needs to hire people that represents the Brand in NYC as they have done in other locations.We always visit Farm stores around the word, first a last time at Farm Rio Flagship NY Store. This is not a happy place.Not coming back.
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August 2023 by Fab Happy Mind
Just in shock how rude the Store team was with me and my family! I have been buying closes from Farm Rio since their first store in Rio de Janeiro. I was actually wearing a banana dot dress from Farm when this tall rude men screamed to us. My son just touched the sand in the store very quickly because it looks like a beach.Farm needs to hire people that represents the Brand in NYC as they have done in other locations.We always visit Farm stores around the word, first a last time at Farm Rio Flagship NY Store. This is not a happy place.Not coming back.
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August 2023 by Angelica-Joy Dumervil
Bella and Sadie were so sweet and helpful. They both went above and beyond and created a great shopping experience.
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June 2023 by Christy T
Amazing customer service ❤️ These ladies need a raise. The best t-shirts and dresses. Shoes were surprisingly comfortable. I wanted everything. So cute.
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May 2023 by A 252
If I can rate this half a star I would! Although my order was resolved, the response time via email and telephone and chat was terribly long and unnecessary. Horrible customer service, considering the cost of the clothing. I really am shocked they they sell high end clothing but has such horrible customer service.On a lighter note, which is what the one star is for, the clothing itself is exceptional and the packing is always perfect, not complaints there.
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May 2023 by L A
The most beautiful clothes in a stunning shop
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April 2023 by Tina Carter
I truly loved shopping at this flagship store for the first time. I never knew how much I yearn to have a shopping experience with women who look like me, are my size, understand what complements my skin—it was fantastic. I spent well over what I intended to spend because everything was laid out beautifully and I was helped by really lovely salespeople. Something to watch out for is the wildly inconsistent sizing!
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April 2023 by Heleen Raes
I loved my shopping experience here. The clothes are vibrant and light, and the sales associates explained the process of shopping there. They even brought us some water! I would definitely come back.
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April 2023 by Alex Harrison
Love their products! Great quality and beautiful design!I have just had a fantastic experience with their customer service team too!