We live their jewelry, having several rings and a beautiful lapel pin that they recreated when the original one was lost. The emerald panther was just purchased on a Celebrity cruise ship. The black one I have had for several years. Taking the emerald one in for sizing and no I am not wearing both at the same time!
October 2023
Purchased a silver necklace at the Aruba location. The chain twisted oddly while wearing and the links got kinked and bent. Their customer service was great, they fixed it and sent it back to us quickly. No complaints from me.
June 2023
Never been here but company may be better than cruise ship shops. Hopefully quality issues are fixed soon...