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January 2020 by JaydonPlayz
Its your local duane Reade, im not sure why there is so many bad reviews its fine
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January 2020 by J.K. Green
Very convenient but customer service is hit or miss. A lot of cashiers are unprofessional & unwelcoming.
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December 2019 by Nick Chavin
The sign on the door clearly says 24hrs but they're closed...
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October 2019 by Skyler Kistler
Great staff
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October 2019 by M. C.
Joseph the pharmacist is wonderful. I have had two vaccines with him in two weeks. He was extremely skilled in administering them. He was also very informative regarding side effects and about the vaccines in general. I highly recommend visiting him for any pharmaceutical concerns.
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February 2019 by Lisa F.
A great store with a lot of supplies, friendly helpful employees, overall a great store. Two star Review is for the corporate Duane Reade pharmacy changes. My son was getting a 6 month skin care medication prescribed by a dermatologist and covered by insurance. Clockwork pickup for 5 months. The final month of treatment there were issues at Duane Reade getting the medication - that had multiple Dermatologist staff members, insurance representatives - and me - scrambling to determine why Duane Reade suddenly would not accept insurance, and provide a prescription covered for the prior 5 months. To no avail as after many calls initiated by the doctors staff, insurance covered the prescription but the issue was Duane Reade suddenly deemed the medication "specialty" and refused to accept insurance coverage. Lest we wanted to pay over $1000 for a prescription covered at no cost prior, we needed to scramble to find another pharmacy. We have- new pharmacy providing the prescription at no cost/ insurance covered. Duane Reade Pharmacists were at a loss for the changes then apologetic . New pharmacists at new location were also at a loss, appalled. I cannot attest to other ongoing, more than one time prescriptions at Duane Reade but this sudden change not accepting insurance for a widely used dermatologist prescription/ treatment plan approved by insurance was completely unacceptable. We will not be using Duane Reade pharmacy again.
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January 2019 by Mona Singh
The most unprofessional and lazy pharmacist assistants behind the counter.
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December 2018 by Lisa F
Great service, helpful employees. Will usually order items they do not have in the store.
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October 2018 by Michele B.
Complete waste of time! I went in to get a flu shot. Since I have things to do (obviously), I asked for an estimate. She told me no more than 15 minutes, so I sat down. 45 minutes later, I walked out without my vaccine, since they did not appear to be ready anytime within the near future. This is my fifth time trying to get this shot here over the past two weeks. I'm done with you. Respect your customers by respecting their time. And get your act together!!!
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October 2018 by Alex Lieberman
- Its convenient, that's about all it has going for it
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October 2018 by Tabary Rabier Edouard
Danger, drug grocer, no notion of medicine or phamarcy. My daughter just went for a stomach problem and they advised her to use ibuprofen, a molecule classified as inflammatory and known to change the balance of the stomach by causing burns.
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October 2018 by Maureen Soroka
Too busy to answer phone calls to pharmacy. They need more help in the pharmacy.
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October 2018 by David Camacho
I only buy cereal, soy milk and miscellaneous non food items. They are open 24 hours and never close.
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October 2018 by Elijah Nuñez
Nice service
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May 2018 by Susan D.
This is always the worst of the local DR stores, but closest to my home. I arrived to find a long and poorly managed pharmacy pick-up line and more than a few of the customers before me had problems with their pick-ups. The cashier was not competent to respond to problems. When I got my prescription, an error had been made so I went to the pharmacy desk where Corina?/Karina? made conflicting excuses, called over the wrong manager (the Pharmacy Manager was already gone for a 4-day weekend) and smirked at me when she could not find a satisfactory response to the problem. This young woman was nasty and did not attempt to resolve the situation; when I went back to the cashier for a refund, he seemed to be confused as to how to do it and I ended up leaving with the product I was not intending to purchase. This store is always awful but this time rudeness was added to the usual incompetence.