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January 2024 by Mademoiselle Vavi
This store has the rudest staff ever. I was asking a store employee a question and she just walked away from me. When I approached the sleezy looking manager he was even more rude. Don’t shop here at all.
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November 2023 by Stella A.
Doctor called in a prescription on Wednesday. It was ready on Friday. I chose free delivery since I was busy at work. App shown meds picked up. But it was never delivered. Pharmacy is closed Sat and Sun so I can't find out the status. Called Monday. The person said she was not there Friday so she doesn't know what happened but confirmed no delivery was setup!!! Wonderful to leave your customer without her meds for multiple days. I'm f they couldn't arrange delivery in should have been notified and I could pick up my meds.
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October 2023 by Lisa F.
I had an appointment to get a flu shot and a COVID 19 shot yesterday. I arrived at my appointment time. There was one harried man behind the pharmacy counter. When I asked him where I should check in he said he'd be with me shortly.When he checked me in I expressed surprise that he seemed to be the only person working the pharmacy. He told me that he is a pharmacist and had been brought in on an emergency basis that morning. He actually was the only one there! No pharmacy technicians, nobody but him. He was having a really hard time, made worse by his not knowing where anything was, nor how the electronic files were set up.I am appalled. There is no excuse for CVS inadequately staffing the pharmacy. This isn't a cash register where the biggest problem is annoyed customers. This jeopardizes the health and safety of everyone who needs a prescription or has other business with the pharmacy. In fact, I plan to file a complaint with the State. The one star is for the pharmacist, who provided professional, appropriate service despite the situation CVS had left him in. The CVS store gets -3 stars, and that is generous.
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October 2023 by Bob Press
Had appointment for COVID vaccine for Saturday at 11:30 AM. Received text reminder early Saturday morning. Went to pharmacy and found it was closed on Saturdays and Sundays. One hour after the scheduled appointment, received text that due to “unforeseen circumstances “ vaccine appointment needed to be canceled. Being closed on Saturdays is not an “unforeseen circumstance”. Would recommend not scheduling vaccines at CVS. They are totally disorganized
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September 2023 by Nora Nicolás
I ‘ve been victim of gift card scam in May (3 months ago) and still haven’t received compensation from store
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August 2023 by Bob Dieppa
The service and assistance was superior!! I just want to commend the staff who were on duty when I needed assistance on July 24th around 6 pm. I was visiting NYC and fell onto the street. I suffered several cuts along my left forehead and cheek. I saw the CVS and wanted to get some bandages to slow the bleeding down. As soon as I entered the store the asst. mgr approached me with paper towels and directed me upstairs to the bandage aisle. The asst. mgr and staff (upstairs) guided me to the private bathroom so I could wash off the wounds and apply the bandages. At the checkout counter the staff person saw that the bandages were not adequate and offered me some larger bandages from their first aid kit. I can't tell you in words how grateful I am to ALL of them for the assistance. I failed to get everyones name for they should be commended for their outstanding efforts in helping me. The only name I have is on the receipt (Joshua). Please recognize their efforts and agian let them know how much I appreciate their kindness and CVS willing to hek in an emergency. Thanks you
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June 2023 by Elizabeth Hofmaier
The Pharmacy 0/5Terrible hours so if urgently need to pick up a prescription, they are likely still or already closed.It’s been a year of picking up prescriptions with dread as every encounter with any of the terribly rude pharmacist you’re weighed down by their cold, snippy, and agitated attitude.Could they add a 24/7 robot to dispense prescriptions?Fortunately there are so many other CVS pharmacies in the area so you can avoid the 420 Madison Ave location like the bubonic plague.
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June 2023 by John R
Convenient store with desired items
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May 2023 by Kenneth Yarmey
Pharmacy staff is helpful, friendly, cooperative; will work with drs. and insurance to make things right. Never a wait.
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January 2023 by Selina Johnson
The associate Joshua was awesome, professional, personable and very helpful
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November 2022 by Muge BN
More than a pharmacy but in overall little bit pricey. Level 2 cashiers are closed.
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October 2022 by Michele Angerosi
Very careful help.Knowledgeable.
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September 2022 by pinta E86
Wasting power by lighting up a 24hrs open sign when it's close through out the night.
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July 2022 by Hui Huang
Lost my lipsticks and r ried to look for something similar but many of the colors are empty or only has 1 in there. No testers. I don’t understand why they label price in that way……Only starts back for pharmacy. Pharmacy is as good and professional as they are.
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July 2022 by Carlos Tainis
Sad because I ask for upon entering 3 staff an all they could say their in the machine. no one knew or refused to help me with the money gram machine because they were to busy talking on not work related…
