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December 2023 by Carla D.
This review goes to whomever works in the pharmacy. If you happen to be very ill and need to speak to the pharmacist directly regarding medicine and their reactions, I strongly suggest you use a different pharmacy entirely. The pharmacy clerk was extremely rude because I asked to speak to the pharmacist and left me on hold indefinitely. Employee of the month.
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November 2023 by Garen Kroshian
Super rude pharmacist on the phone
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November 2023 by Carolyn G.
PHARMACY DOESN'T PICK UP THE PHONE I was without my medication for over a week because it is impossible to speak with the pharmacy. The doctor sent the prescription in on the 9th. Each time I went to pick it up they didn't have it. No explanation. I called the pharmacy several times to find out what the problem. After waiting at least 30 minutes for them to pick up the phone, I hung up. My doctor called several times and had the same problem. I only got my medication today {11/13} after walking over there and insisting that they call my doctor. I asked them why they don't answer the phone and was told that they're too busy. Unbelieveable!
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November 2023 by Allison Robinson
I recently had a positive experience at this CVS pharmacy, despite the occasional long lines. Despite the wait times, I must say that the staff's professionalism and dedication to customer service truly shone through. The moment I walked in, I was greeted with a warm smile, and the staff members were quick to acknowledge the lines and assure customers that they were doing their best to expedite the process.What impressed me the most was the pharmacy team's ability to maintain a sense of calm and composure, even during peak hours. They efficiently multi tasked, addressing questions from multiple customers while still maintaining accuracy in dispensing medications. The staff also took the time to explain medications and offer advice, showing a genuine concern for their customers' well-being.Despite the long lines, I felt valued as a customer, and the staff's dedication to providing excellent service made the wait more bearable. CVS also offers a convenient online prescription refill service, which I found incredibly helpful to avoid the lines on busier days.So overall while long lines can be a common occurrence at CVS, the exceptional customer service and professionalism of the staff more than make up for it. I appreciate their commitment to their customers' health and well-being, and I will continue to choose CVS for my pharmacy needs.
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November 2023 by Derka Derk
Absolutely horrible experience trying to pickup a prescription - dont bother calling ever
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November 2023 by Blake Welsh
Reaching them for anything is a terrible experience
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June 2023 by Olicar Y.
Apparently they lock all their fridges and I pressed their little red button for someone to come open the fridges and maybe 4-5 minutes went by and nobody came.
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May 2023 by One ness
Horrible service! If you get your prescription at this location, make sure to know the prescription you are getting. Advise you not! There is a high possibility they will give you the wrong one. They have prescripted a wrong prescription to my 1 year old. Double check, stay safe, and be educated. People at this location have difficulty reading information or don't care enough to take their time to read the information they are given. It is a very dangerous practice with people's medicine. Definitely do not recommend this location. No star rating if I could.
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May 2023 by Rebecca F.
Pharmacy lines are always too long because the pharmacist doesn't get up and help anyone. They aren't understaffed so I don't see why they can't get their s$/@ together. The store is overpriced and not stocked enough. You can't seem to find much. So sad bc yrs again it was awesome. Go to the CVS pharmacy in the local target. They have things together and are nice and professional. If you really need your meds DONT go to their pharmacy.
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May 2023 by Google user
Horrible service! If you get your prescription at this location, make sure to know the prescription you are getting. Advise you not! There is a high possibility they will give you the wrong one. They have prescripted a wrong prescription to my 1 year old. Double check, stay safe, and be educated. People at this location have difficulty reading information or don't care enough to take their time to read the information they are given. It is a very dangerous practice with people's medicine. Definitely do not recommend this location. No star rating if I could.
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May 2023 by Phoebe Chai
very professional team
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April 2023 by LES AYM
My wife is always hesitant to go to the pharmacy counter every time this one costumer service person is there.She is not friendly and always acts as if you are bothering her. When you ask her a question, she answers with the least amount of words possible. Even when you try to smile at her to say "hello", "thank you" or "have a good day" she never responds, just looks off in a distance! Always responds and looks pained as if she is barely tolerating the customer.In addition, store is not well stocked and is overpriced.It's a shame the Rite Aide next block closed. They weren't great but was soooo much better than this CVS.
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February 2023 by Anna Lucena
I went to pick up a prescription and the lady by the register was very nice.
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February 2023 by howard a.
Incompetent pharmacy. The cashier did not show my mom's prescriptions on the computer but they had 2 of them of them. For some reason the 3rd one wasn't ready even though they had the order at least 24 hours. I had to wait on line twice. I will go with mail order next time through Amazon, Optum or somewhere else.
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December 2022 by Suki Wang
worst consultant at the pharmacy
