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November 2023 by Ruth Acosta
Lee was very helpful when I needed to move to a different unit. I am a first time customer at Extra Storage and will definitely be storing with them from now on. Top notch customer service, especially from Lee!
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November 2023 by Julio Balbuena
I had an absolutely fantastic experience at this storage facility! The customer service was truly outstanding.Lee welcomed me with a warm and friendly demeanor, patiently addressing all of my inquiries with clarity and precision.Then, Dailyn stepped in, and her assistance was equally exceptional. She took the time to give me a thorough tour of the facility, explaining every detail with great care.Ultimately, I ended up renting a storage space, and I couldn't be happier with the service I received.Kudos to Lee and Dailyn for making this process so smooth and enjoyable!
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November 2023 by Ardren Meran
AMAZING!! Staffs was off charts, they help me with all my needs and concerns. Diandra was exceptional in offering me the best customer service available. Thanks Extra Space!
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October 2023 by Dee Stoudymire
I needed help troubleshooting an issue an received EXCELLENT customer service from Lee & Deondra! They were friendly, accommodating and extremely helpful with me! I've had units with other companies before & this was a pleasant new experience. Thankful for the 150th Street staff!
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September 2023 by Tomas S.
Moving can and is stressful. Thank You Extra Storage for taking the weight of my shoulders.I am moving to NYC from out of state. I was not aware that finding a right storage will be as hard as finding an apartment. After visiting few storage rental places I acquired only confusion and more questions but the unit itself.., until I checked this Xtra Storage Location (465 W156th St).Juan was patient and took time answering all my questions, English is my second language and I do have a challenge understanding professional terms - he made sure to take time and make me comfortable navigating all the ins and outs of the whole process: he showed me multiple units , and we explored few options since I wasn't even sure the size that I need; explained me insurance aspect as well process to move in. Thanks to him my stress fulfilled and time consuming process finding the right storage unit is over.Thank You !
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September 2023 by Kymiz2fly4you
Jarred might I say very professional explained everything in detail gave me a breakdown. Very informative has a great personality wow customer service is amazing!! I would definitely recommend family and friends to come book with jarred awesome dude and very welcoming !!!! Thank you jarred for helping me book my first storage locker who knows I might just upgrade!
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September 2023 by Nazario Agramonte
Lee was and is incredibly helpful.Answering all my question, even if i repeated myself, we were even all laughing at me point. Looking forward to seeing her climb up any career past she chooses.
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August 2023 by Joy “Violetwrites” Leftow
Jared is very personable and helpful. He advised us about what would be best for a struggling artist. He actually explained he knew several artists storing their paintings here. Can’t beat the price either. Had to purchase the lock.
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August 2023 by Tulika Sodera
We have been renting space here from last 3 years and wanted to rent another unit. Jarred, at extra space made the whole process smooth and also recommended what suited best for our current needs. Very helpful and informative staff. Really recommend the extra space at 153rd st.
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July 2023 by Corinne Lyons
Lee is amazing She was so easy to deal with. She was kind friendly and smart always smiling. She figured out how I could get a wonderful space quickly and with no problems I love this place it is really climate controlled and cheap and friendly people. How did I get so lucky! Corinne lyons so they don’t put my name OK done
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July 2023 by sal cruzinglife
…Jarred was the assistant store manager that showed us around the facility. Very professional, helpful, and knowledgeable with the storage units. I would highly recommend checking this place out if you are looking for a large storage space. They have one of the best competitive prices in the city…
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July 2023 by Jonas
First off let me just say Diandra is a phenomenal employee. Very well-versed with the job professionalism was amazing. Customer service was phenomenal. I have zero complaints and I would recommend this place
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July 2023 by Imani Hallowell
I had a great experience with the lovely Vanessa. I am a property manager for Walmart that travels a lot; so it was super convenient to get a storage unit the same day I stopped by! She was super knowledgeable and made this whole process easy! I definitely recommend this location!! Super economical as well and they offer climate controlled units which is a great touch!!
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July 2023 by Darlene Castillo
My husband and I went in to check out a storage Space because we need it Something, to place some Extra things we have at home. Vanessa helped us out with everything and she was so helpful and had so much Patience to look at different Storage units. We found exactly what what we needed.
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July 2023 by Lizette Rivera
Very friendly, super helpful and helped us calm down from stress about space. So pleasant to work, made us feel very secure and was very clear about our rights and store policy. Very pleased!!
