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November 2023 by Vern W.
I live around the area, this chase is amazing great people, great environment the security, I believe his name was Daquan, very nice young man I recommend coming to this bank if you live around the battery park area.
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March 2023 by Larissa Abate
Wow. Went into this branch on South End Avenue in Downtown NYC a week ago and met with Sean Ibitoye with all of my name change documents for my accounts and to get a new bank card reflecting legal name change. Weeks later - nothing in mail. Old name still on account. I called twice and was told I had to go into the branch. That he basically didn't do anything. He also ignored my emails asking when the name change was going to be done. Do not reccommend this branch or customer service person.
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May 2021 by Tharchen Tsering
Services very slow that back guy I ever come this location
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August 2020 by B A.
Have banked here for years, with both a personal and a small business account. The staff at this branch always greet me by name and go out of their way to be helpful. I recommend this branch for anybody who works or lives in the neighborhood.
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October 2018 by Nick Davis
Chase is very nice. Very professional services and very helpful staff.
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July 2018 by Joseph Weiss
I like this Chase for ATM use. It seems clean and safe with many of their modern ATM's. If you are not familiar with the newer Chase ATM's, they can dispense 100's, 20's 10's and 5's. I love that! The neighborhood is nice and feels very safe. I will walk a few extra blocks to use this Chase and again, I love being able to get 100's and 5's etc!
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November 2017 by Aiyana Coker
Genuinely awful experience, met with complete animosity. I had to call their corporate hotline to ask for information regarding a process that we have performed countless times and complain about the service that one of my employees received today. Corporate had the exact answer that I was looking for, proving that they lied to us about the transaction and did not even try. I'm so happy that they are not our primary account holders for my company anymore.
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July 2017 by Gloria Liu
Good bank. There are many ATMs.
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November 2016 by Garry C
5 atm machines. Average service
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May 2016 by عبد الرØمن
Very good this place
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May 2016 by Nachman Pinter
It's OK
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January 2016 by Caleb Fischer
Good place to go if you bank with Chase.
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December 2015 by scott morrison
This is the worst chase branch. Avoid. Like entering the dmv. In fact I would rather wait in line at the dmv then deal with this group. They don't take mortgages on BPC apartments. They dispense 100s from atms then won't change your funds into 20s at the teller. Fees fees fees. Get out of BPC! Another dry cleaners would even be better.
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May 2013 by Mich Nyc
Great Branch but horrible investment banker, has no clue about the market his main interest is just to get your money so his portfolio looks good but not to manage it.
