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August 2023 by Michelle B.
I called to find out if they had a specific product. I was assured they had it. Schleped all the way from Midtown with a bum knee to get there. Did they have what I called ahead for? No. I wasted time and money to go there. Amazon never gets my order wrong.
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May 2023 by ken m.
I've used Bigelow many times throughout the years from buying devices to help my mother to helping with my own recent accident, where I bought crutches and pull up bars from Bigelow. Village institution.
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May 2023 by Rosalie Richards
I wasn't sure what I needed and I was trying to figure out several eventualities and the person who helped me out was so knowledgeable very low-key but just from things that he said I understood what my options were I have a fractured wrist and was concerned about waterproofing a cast should they decide to give me a cast and he knew so much that it really helped me make a decision. This place gets five stars--quite knowledgeable and helpful people working there.
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November 2022 by Melissa G
contacted this place looking for a digital hbp machine with a big cuff, chatted with Justin, extremely helpful & responsive, he order me one & told me to come in to see if the cuff would fit me, due to unexpected inconveniences I wasn't able to make it to the store, Justin was extremely understanding and held on to the item for me, when I got there (2 wks after my initial contact) he made sure the item fit & worked properly, I asked for other items which he walked me over to them & open the packages to make sure it's what I wanted, excellent service, this will definitely be my go to place now for medical supplies
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November 2022 by Lucy Krakow
Such epic customer care! Justin went out of his way to get me exactly what I needed in an unusual circumstance. Get this man a raise.
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November 2022 by Francesca Villanova
I looked up an item online to find it being sold at this store. When I go back home, I find that the product was HALF the price on Amazon!! What a rip-off! Do not shop here...ever! Why are you selling medical products at double or even triple the price? Just because you're in Manhattan?? Shame on you!
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June 2022 by Ridhima G.
I'm a dr who came here to buy a white lab coat. They had several sizes - all fairly simple/plain - and the cashier let me try my most likely size on to check the fit (they had a full length mirror.) Looking around, I saw they had a ton of stuff, and I ended up getting a handheld Snellen chart (an eye chart with letters) as well. Overall very pleased with their stock and service.
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November 2019 by Shashi Malik
I got a feminine hygiene product and later realized that it was cheaper by $20 in other stores and online. I went back to return it with the receipt and box unopened. The guys at the counter were literally making faces. Very bad customer experience. Though this store has a good variety of products, I will at-least not revisit.
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November 2019 by Curt
When duane reede and Walgreens give you a weird look when you ask for something just a bit obscure.... Come here. Or just come here first. Suggest the later.
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November 2018 by Betsy Morgan
This is a great old fashioned pharmacy and Village institution with fantastic service. The beauty counter is really amazing and filled with high end products. They have their own brand of products which are packaged beautifully and all excellent. They make great gifts. There is a second floor that has all kinds of medical/surgical products too.
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November 2018 by Vinay Raval
This store saved my friends trip. Ralph was extremely helpful in helping my friend purchase a medical necessity during a stopover in NYC. He explained the products available on the phone and had everything ready for quick purchase on the way back to the airport. We were very fortunate to have found Ralph and I highly recommend their service. Thanks for being open on a Sunday!
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November 2018 by Lisa Stuhr
Love all the cosmetics and perfumes. Love bigelow brand. Everything is expensive but the unique products are quite nice. Staff was a little distracted but service was acceptable.
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November 2018 by Hector Camara
The medical supplies sector is located on the top floor of the second floor. The staff attends with some reluctance. It has a relatively limited supply with no different branding options for some items. The prices seemed high.
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November 2016 by Pierre FEVRIER
The oldest pharmacy in America (1838)! After this detail, the place is nice but not an obligatory point of passage either...
