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August 2023 by Erin
I had a fantastic experience with Big John's Moving for my out-of-state move. Couldn't have had a better crew who worked so hard and helped alleviate my stress of moving. From the initial walk- through appointment, to moving day and delivery, all went so smoothly. Nothing was a problem for the awesome crew I had. So grateful I had the exact team they sent to me. They were super professional, hard-working, kind, and positive! I would definitely use them again if I ever move. Happily and highly recommend Big John's Moving! :-)
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August 2023 by AlexLuvsDogs N.
If you're the type of person who can shrug off damages like this, more power to you. Alas, I expect accountability for the poor handling and inexplicable disappearance of myriad things--kitchen supplies such as flatware, professional-grade knives, countless cooking accessories, an irreplaceable blanket that was near and dear to my heart. OK, you got me, I'm a glass half-full person. The vast majority of things arrived unscathed!! Got that, BJ? But l am also paying you lots of money. I arrived at my new destination with the dubious condition of some prized things like the shattered glass on the one formal photo I have of my father in his US Army uniform taken in World War II, and another inset photo on the left, from the Solomon Islands. Among other things. Here's my advice: if you have anything that would be heartbreaking if it were damaged, wrap it yourself. Then you'll have no one but yourself to blame. As for the MIA stuff, sh#t happens, I guess.
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July 2023 by Lorena Jim
this is based on the apt walk through appt. I won't be using them (got a lower quote somewhere else), but rep Nick was super courteous, professional and punctual. Definitely a company I will keep in mind down the road
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June 2023 by Alana Steinberg
I have had several spectacular experiences with Big John’s and have referred many friends, all of whom have been thrilled. The office staff is kind, professional, and quick to respond, and all of my movers have been efficient, friendly, safe, and responsible. Big John’s takes a lot of stress out of moving.
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June 2023 by Road A.
Used them 30 years ago and they were great then. Used them for a move to GA and the was super impressed with the team. Fast, competent and while they may have cost a little more their professionalism was worth it. All arrived safely- same crew as NYC - safely in GA.
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May 2023 by Marco O.
I continue to be very happy with the excellence of Big John's Moving. I recently moved more than 100 miles. They made a potentially complicated and messy move--with two pick-up locations prior to the final destination--seamless. It constantly amazes me how these strong guys can lift and navigate massive furniture--yet the same guys also delicately pack china and glassware. I had more than 150 boxes and there was not one broken item. Not one lost item. I trust them 100%.As far as the back story, since it had been several years since I moved, I decided to get more than one estimate. I knew I would have Big John's come over to provide an estimate, but some review-searching led me to some new players in moving. One of them had almost all 5-star reviews, which in retrospect is hard for anyone to pull off. Big John's came in and gave me an estimate and told me it would be a 2-day move. I then had the second moving company (the one with almost all 5-star reviews) come over. Their estimate was nearly half the cost of Big John's and they said they would do it in 1 day and with only 3 workers. I have had at least 4 or 5 people move me for years. Oftentimes it is 6 or 7 people. I mentioned this to the moving company representative more than once. I even said "I don't mind paying extra for another person." That is the truth. I would rather pay more and have an efficient and good move as opposed to a situation where the movers get exhausted halfway through the day. He told me their philosophy is that "any more than 3 people bump into each other." I have never witnessed movers bumping into each other before and I was skeptical. (It is clear to me now that their revenue model depends on having as few people as possible perform the moving job.) But I was blinded by the low estimate so I verbally agreed to hire them. When I told Big John's I was not using them, they called me back right away and were very professional but wanted to know why. I told them what I had been told by the second mover and Big john's said "you have really nice stuff, you know how careful we are." True. He also told me about some potential problems they could encounter on the road insofar as trucking laws. I also thought to myself that I did not want to be in a situation where three guys from the new moving company were coming to my place at 8am and unloading the truck at my new place at 11pm. That was a very real possibility. That was enough. I came to my senses and I hired Big John's. I later realized that the second mover was a very good salesperson--he had lots of emotional intelligence and came across as warm and caring and said all the right things--but there were far too many things that could go wrong. I reviewed the various email and texts and paper estimate and saw there were a lot of gray areas and contradictions in what I was being promised.After I cancelled with the second mover (almost three weeks before the actual move date) he started to show his true colors: he began calling, texting and emailing me repeatedly over several days. Managing his drama significantly added to my pre-move stress. I wish he had just bowed out gracefully. Instead, he was telling me about all the extra people he would bring in to move me (so much for his "3 people" philosophy) and how he would do the move "in 2 days, too," If I wanted. He would not let go of it. He kept behaving as if I had not cancelled. Even after I emailed him to re-state that I was cancelling, he kept going. He seemed perplexed that I would want to pay more for another mover. He never grasped the concept that I would be paying more for more...more services and for a company I have used a half a dozen time in the past. Not to mention a company that treats its workers well and does not expect them to work 12-14 hour days.On the day of the move, I was happy to see two guys I had used in the past, including the foreman. I really like the way Big John's has clear delineations of roles: there is a chief/foreman (who
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April 2023 by Alicia Sponholz
Had a great experience with Big John’s Moving. I only wish I had used them for all of my moves. Fast, professional, and delivered exactly what was promised at the price that was promised.
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April 2023 by John McPeake
Have used Big John’s 10x (really) plus long term storage in the Bronx 2x. They get it done at a reasonable price. Great movers!
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April 2023 by Thomas Hartman
Big John’s Moving gave us an accurate and specific estimate, helpful advice, and their team was super careful when they came to move our stuff out and move it back in again. Very pleased with the experience.
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April 2023 by Janice Ong
Highly recommend Big John’s for all your moving and relocation needs - Big or Small job and Long or Short distance. I have used them twice for all those needs!
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March 2023 by Juan V.
Bought a box walked out of the store, realized I had the wrong size. I came back 3 minutes later: they would not allow me to change it for another size. I had to buy a whole other box! Lousy treatment of customers. Be forewarned!
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January 2023 by Megan Romer
We were blown away by the quality and professionalism of the crew from Big John's. We had a high-stress/high-anxiety moving situation (clearing out a 60-year family home after the death of an elderly family member) and everyone from Big John's, from the advance-man to the day-of movers, was so kind, incredibly helpful, and really cared for our belongings, including a lot of family heirlooms. They moved our many, many, MANY super-heavy (and often poorly-labeled, sorry) boxes with good cheer, and while I very much hope I never have to move again, I can't say enough good things about this company and would not hesitate for a second to hire them. Worth every single penny!
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November 2022 by Carl P.
Big John's Moving Company is more than just a moving company, they are family. For years they have supported Life Experience and Faith Sharing Associates. They have been major supporters and continue to do so. Not only are the excellent at taking care of your relocation needs, they are also very giving. They have contributed monetarily as well as emotionally to this organization. Their contributions have helped many that were homeless. We are thankful for all they do. I wish more companies cared about the community the way Big John's Moving Company does. If you are relocating and you want a quality job done you cannot go wrong with Big John's!
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November 2022 by Lauren G
I had a great experience with Big John’s, from the person who came out for the quote, to the office staff, and especially the movers. The guys were friendly, professional, and incredibly efficient. I would definitely use them again.
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October 2022 by Lauren Gus
I had a great experience with Big John’s, from the person who came out for the quote, to the office staff, and especially the movers. The guys were friendly, professional, and incredibly efficient. I would definitely use them again.
