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April 2024 by Alison Castaldo
Went for a state inspection. In and out super quick! Very friendly. Thanks!
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April 2024 by Berioska Kokovisch
Excellent team work, super nice and fast.I loved !
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April 2024 by Diane Sayres
First, I go for an inspection, because the website says no appointment. After Lamont debated this with me that I needed an appointment that I was wrong that it didn’t say this on the website, he went inside realize I was correct, and made me an appointment for 10 days out which pushed me just a few days before the end of the month. Needless to say, I show up for my appointment on time, and I am told he will not be there for another hour. Never ever ever will I use this place again. they clearly don’t know how to run a business. It’s so pathetic and the website still is not corrected.
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March 2024 by ludwig meyer
Excellent service.
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March 2024 by Jon App
I had come to this location after realizing i probably shouldn’t do my own oil change since I’m not very handy when it comes to cars! I originally took my car to another shop (which i will not name out of respect for that small business) but they were super rude and told me my wait time was 30 minutes to 4 hour’s depending on when they can get to it. So i instantly left and took my car to Valvoline in New Windsor right around the corner and i wish i would have came here first! The whole staff was amazing and they got me in and out in I think it was 13 minutes and 16 seconds my technician told me! I was able to stay in my car the whole time and never felt pressured to buy anything even after they showed me my air filters and explained what services my car was due for. I even explained the situation to the manager after he came to greet me, about my experience i just had at the other un named place and he reassured me that I would be well taken care of and not to have any worries! I never write reviews, but after going from a terrible experience to this amazing experience I told the guys I’d write them a review because they really do deserve it. Thanks again to the whole team that helped me see you guys the next time my car tells me it’s time for an oil change!! HIGHLY recommend this place to anyone reading!
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March 2024 by Cheryl Harewood-Kiai
I went to valvoline on RT 300 in New Windsor toda for an annual NYS car inspection because of a recommendation from a friend. I was very very happy with the pleasant respectful attitude of the staff and efficiency & price of the whole process. Previously I had no idea that they did NYS car inspections & I had only gone there for oil changes. This Valvoline location will now be my regular choice for all my future NYS car inspections! It was just easy peasy-I was just in and out! Many many thanks to the awesome staff there❤️??!
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March 2024 by Shawn Hobson
Decent prices short wait time good service
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January 2024 by Georgia Karapiperis
Workers never approached me to ask why i was there. They went to every other car except mine. They had me move for another vehicle to get ahead (for no reason) and left me there. The workers were taking their sweet time too. They have zero customer service. I just left. Do not waste your time with this dump.
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January 2024 by Mikki Bollerman
Went there for an inspection and apparently their machine is broken and it's been that way for awhile. Called dolson ave their machine is broken as well. Now the one on route 211 is working but it's by appointment and it like a two week wait at this point.
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December 2023 by Roadrunner
Please save yourself and go to a trusted local mechanic. I asked questions about my oil pan because an out of state Valvoline broke my oil pan. After the oil change was completed the technician added to the notes “not responsible for oil pan damages after 100,000 miles.” My car had over a 100,000 miles when I asked the question. Months later I take my car to another location and they tell me the New Windsor Valvoline put an after market plug in and they now had to drain the oil from the top. The after market plug was the wrong size so if they drained it from the bottom it could damage the oil pan. I will never do business with Valvoline again and I’ve been going to them for years.
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December 2023 by Robert Dentato
Love this place. You don't even get out of your car. You drive over the pit and in 15 minutes you're done.
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December 2023 by Malina T
Went to Valvoline today to get an oil change. Unbeknownst to me I also needed to get my coolant filled as well. Thomas and the crew immediately helped me, they did an excellent job, and they were very polite. They also put air in my tires for me without me even asking! I will definitely come here in the future. Thank you Valvoline.
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December 2023 by Ebisu
The technicians spilled oil all over my engine and were too lazy to clean it up, so now oil is smoking and burning, filling my car with noxious fumes. When I looked farther inside the engine I saw that the oil filter had been improperly installed and oil was leaking from the filter. What a waste of time and money.
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November 2023 by Juan C
Stripped my bolt on my skip plate for a simple oil change. Had to go to the dealer to fix it because they took 0 responsibility. Will never go there again.
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October 2023 by Wee-See Megan!
Beautiful chocolate man by the name of Jaylin, I lock eyes with him and that is a reason why Valvoline will always get my money. I didn’t know they hired such beautiful gentleman and such eye candy, such sensation to the eyes. His beautiful toned muscles and his veiny arms as he pours oil into my engine. I am so infatuated, in love. His voice creating a sense of tingles that I haven’t felt in years. This crush takes over me. Everytime I come to valvoline I crave his presence. When he is not on the clock, I turn away and come another day. I even wear sparkly eyeshadow and do my hair and he notices and compliments me. Such a shame he has a beautiful girlfriend though. It doesn’t matter to me, because his approval and his validation is all I need. I love Jaylin’s work. He is such an honest and tall chocolate individual, very articulated, patient and a man with honor and dignity that stands on business. I look forward to seeing more from this gentleman.Service: Transmission
