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April 2024 by Michael Vilsaint
It's a good pharmacy but they need more staff.
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April 2024 by alice carelli
I looked all over n search for a medicine, spoke to staff named Jen, there was nun in store,she was so nice n ordered for me! Thanks Jen u now will have a new customer n a prayer ? tonight tonight tonight
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March 2024 by Daniel Babat
This pharmacy is wonderful. It's very rare to find pharmacies that actually care about your health and well-being. The pharmacists have been going out of their way to take care of me and my entire family for years. Thank you!!
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December 2023 by nicole parks
My husband and I have been going to this small local pharmacy for years and have had no issues until recently when Joseph stopped working and a different pharmacist took over. This other pharmacist (Harry) is terrible. He has zero respect for his customers or his staff. He is especially awful towards women. His billing practices are really, really bad if not fraudulent. Routinely, he bills our insurance well before dispensing the medications. A few times he billed our insurance for a very expensive medication, then insisted it was too soon to fill the prescription when I came to pick it up. Eventually, after searching through the mess and piles of paperwork and prescription bags, and after arguing with me and his staff, he admitted the medication was no longer in stock. They had to back out the bill and it was all a big nightmare to correct. He never even apologized, just shrugged and walked away. The last straw was when he accused me of falsifying my address and threatened not to re-fill my monthly prescription. He was actually yelling at me, insisting my records were fishy and called me overly sensitive in front of his staff when I told him that his behavior was really disrespectful. Once he realized he had made a mistake, apparently he was confused and was looking at my previous address on file, he said (word for word): “I’m acting on behalf of the DEA because Joseph the owner wants it that way”.It’s all very weird and sad. I’d prefer to support small and local businesses, but it’s not worth the time or energy dealing with Harry the nightmare pharmacist.
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December 2023 by Nicole P.
Terrible customer service. Bad selection and expired products. Mismanagement of medications. Bad and borderline fraudulent billing practices. Dishonest and unprofessional behavior towards customers. Disrespectful and humiliating towards female staff. If you're a woman steer clear! If you need a reliable and trustworthy pharmacy, steer clear!
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September 2023 by Reggie Miller
Times I’ve stopped in New Windsor pharmacy to make purchases. I’ve been able to find what I needed. Whether it was allergy medicine or first aid supplies or to use their photo copying machine to print out pictures and other various purchases. Staff members very friendly and professional and helpful overall very happy satisfied customer with every visit! Yeehaw!??
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July 2023 by Gillian Ramos
Above and beyond service all the time
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January 2023 by Lyvia Sorci
Amazing pharmacy and stuff. So convenient with home delivery and it comes so quick!! Thank you
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December 2022 by Paul Climento
Very nice and helpful staff always get my prescriptions figured out
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March 2021 by Patricia Scully
Warm and Welcoming People,Prescriptions are always ready,on time...Nice,Courteous,Staff,Always Answers Your Questions,And are Helpful,and Knowledgeable,About Medications...They Go Out of their way,to make sure your needs,are met...The Store itself,is Wonderful,packed shelves with everyday items,and reasonable prices...There is also a Gift and Card Department,Lotto,and Beautiful Little Inspirational Trinkets,on the counter,bracelets and prayer memos...really nice store to browse around in...One Of The Nicest Pharmacies I Have Ever Seen ❤
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February 2021 by JENNY A
The staff is very friendly, courteous and knowledgeable. The pharmacists answer all my questions when I have a doubt and are very attentive.
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January 2021 by Bruce Feldman
I've only been using the New Windsor Pharmacy for a short time but I feel like a regular already. Very friendly and courteous people. I highly recommend.
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June 2019 by Joseph Greene
Helpful
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April 2019 by Samantha B.
They don't know how to treat their employees with respect or pay them the minimum wage. Two friends of mine worked for Joseph Moussa and he refused to pay both employees when they couldn't continue to work for him. Also heard he steals from insurance companies by not returning money to companies for prescriptions never received by patients. He's a scumbag and makes fun of every customer as soon as they walk out the door. Don't trust him
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October 2018 by Joe Gagliardi
Never open on-time (by at least 1/2 hour).
