“Went to look for boots for beginner welding and the kindest older man named David, who was stocking shelves was the most help I could ask for. He was extremely kind, encouraging and informative on the differences in boots and what would be the comfiest. He was a retired farmer and was extremely honest about everything, referencing firsthand experience. He made the visit 100% worth it.”
“Patricia Mann, George, the manager George, and the young man Eric made my trip a complete pleasure and easy. So friendly, inviting, and knowledgeable with everything. Because of all of them I will be sure to be coming back on a regular basis. They even assisted putting heavy items into my truck without being asked, which was a huge help. Employees like them is why the store will continue to grow and customers will be coming back. Thank you all for the assistance and making my day great!”
6AM - 10PM
450 US-9, Fishkill“Really just writing this to share the picture I took. Think it looks pretty sick if you ask me.
But I went in for a pickup order and had to wait a while but it was all good. Got what I needed and was on my way. Staff inside is always friendly and helpful.”
“Picked up my air conditioner I ordered online at Fishkill NY store. I was waited on quickly. Employee Ismail Awadallah helped me and assisted me to my car. He refused to take the tip I was insisting on, he told me a happy customer is enough for him. Very impressed by this employee, HD Fishkill is lucky to have such an honest loyal employee.”
6AM - 10PM
1220 NY-300, Newburgh“Purchased a new refrigerator Sharon in the appliance department was great.she was very knowledgeable and was very helpful with all my wifes questions great asset to home Depot.”
6AM - 10PM
1570 US-9, Wappingers Falls“Recently, I had a $5k project, and Karen @ the customer service desk helped me through it. Then I had a delivery issue, where the warehouse didn't deliver $1100 worth of materials even though they said they did. Karen again stepped up and helped me. She got me in touch with a manager, Crissy. Crissy ended up getting my money return after reviewing the video footage I had. This manager is awesome!
As for Karen, she deserves a raise/promotion. (I know there are other employees at this store who do a great job, but I can only talk about my interaction.)
Thank you, Karen and Crissy!”
“On a recent Saturday morning, we needed some plywood for a project. This particular plywood needed to be restocked though, as there were not enough pieces down on the floor to reach. To our relief, Leo stepped in and coordinated this with another guy a few minutes before he ended his shift for the morning! The enormous stack of plywood was moved from the upper level down to the floor for us to access. The next thing we needed was a few of these pieces cut. Christopher and Sal were tremendously helpful at the saw, measuring, cutting and helping to put the plywood back onto our cart. Great teamwork and customer service!”
“Awesome experience! The entire process was easy and everyone I spoke with during visits to the New Windsor location were very kind and informative. The delivery and installation were as smooth as could be. HENRY A and JOSE L arrived right on schedule, were extremely kind and helpful in answering questions regarding location, etc. and were able to provide all the information I could ask for. Henry and Jose were a pleasure to work with, and the swingset looks great! Highly recommend Best in Backyards to anyone looking for a swingset! Thank you!!”