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February 2024 by Mike Menichiello
Awesome experience from start to finish! They were incredibly helpful, friendly, the service was amazing, and they repaired my car before my loaner ran out from my insurance company, which saved me quite a deal of money! The work was top notch. You’d never know that any repair was done!
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February 2024 by Edward McCarvel
Took my car there for an estimate. Nothing major. Was recommended by a friend and actually live right up the street from the shop told him it wasn’t an insurance case I was going to pay for it out of pocket he looked at the car and told me he would call me with the estimate Never Heard back. I work in the automotive business, mechanical wise and I would never tell somebody I was going to call them with an estimate and not do it in my eyes. That’s poor business. I guess they pick and choose what they want.
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January 2024 by Tricia Trippe
Empire was great for getting my car fixed after someone backed into it. They went above and beyond and even scheduled for recalls I was unaware of to be addressed. Friendly and professional.
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December 2023 by David D.
Empire did a great job repairing my Prius. I liked Tony right off the bat- professional, not one to cheat you, and he did a lot to help keep the costs down. He even has his own loaner cars, so skip Enterprise! I hope I don't need another repair job, but I would not hesitate to go back to Empire Auto Body if it were to happen. All businesses should be this professional and skilled.
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November 2023 by Tyler Pavlik
Had minor cosmetic damage from a deer incident. Empire fixed the damage in a reasonably quick amount of time. My car was clean when picked up, overall great shop.
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November 2023 by Taliah Cousar
This was my first time using an auto body shop upstate and I’m 100% impressed with the service, their work, the professionalism, everything. My car runs like new, I didn’t have to return to the shop to have them fix it again and their prices are out of this world! I’m glad I chose empire auto body!!Get you car fixed here, you won’t be disappointed!!Services: Body & Trim
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September 2023 by Joe P.
Quality-wise, they did a phenomenal job repairing my 2021 Audi A4. I think they lacked in a few other areas because they take on so much work. Urgency and communication lacked a bit, which is why I didn't give 5 stars. The repair took 5 months. There were multiple factors that caused this to happen, not all caused by Empire. But I believe the amount of work they took on led to some of it. If you have an over abundance of work, you'll be less likely to give individuals the same amount of attention. So some things and parts that needed to be followed up on slipped through the cracks. Again, they did amazing, and beautiful work they even lent me car when my rental insurance lapsed. I just think they could have followed better on some loose ends in the process. Overall a really good repair shop and nice group of guys.
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September 2023 by Keith “Sir” Lopez
They quoted me one price for a simple painted front lip and came out significantly lower to my surprise. I will have them install some more parts and have them respray my entire car. Their work is top-notch.
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July 2023 by Raquel Jalbuena
My son had an accident with a deer. Joe was very nice and so was the rest of the staff. The price was very reasonable and the repair was great. I recommend this place.
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July 2023 by John
Tony and everyone at the shop are awesome. They do great work, they are fast about it, and they are genuinely nice people. Highly recommended.
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May 2023 by Rich (1wildvegan)
Full disclosure I've know Pat and John for years . I didn't know Tony who runs shop now . He n his crew did a fantastic job. My wife Lori Lee and I are very happy. They even cleaned our 2023 Buick inside and out. Now that's a personal Touch .Thanks Tony .Rich and Lori Lee PServices: Painting
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February 2023 by David B
Epic was amazing! When I though my wifes car would be gone, Tony made us very at ease and said he'd do his best to get my car fixed and back on the street and he wasn't wrong. The whole process took just over one week and I couldn't be happier.Great work in a timely manner with professional and courteous employees. Would highly recommend and will, without a doubt be using them again.Thanks again Tony and Epic Auto Body.-David B-
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February 2023 by Jaclyn Narvaez
I was in a car accident and used empire auto for the first time to fix the damage and must say I highly recommend empire auto! I’ve used another business in the past and had a horrible experience. Not only did they do a phenomenal job on my car but every employee at empire was so professional, super nice and extremely helpful. They even found an issue with my car that wasn’t related to the accident and fixed that as well. I was kept informed about my car when they were updates and very reasonable with pricing. I didn’t feel like I was being taken advantage of at all, and can say they know what they are doing and genuinely like to help people. Thank you Empire Auto!Service: Vehicle wrecking
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January 2023 by Manny Carrasquillo
Very happy about the work done on my honda accord. I've had my car worked on 3 times in this shop. These guys went above and beyond what I dropped off my car for. I got my clutch changed, my breaks and a couple of other things. They were constantly in communication with me about my car's progress. After this last visit where my clutch got changed, my car feels completely different. So much so that I had to call the manager as soon as I left to thank him again. Shout out to Leo who was the mechanic working on my car. Thank you! Highly recommended.Services: Steering & suspension repair
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December 2022 by Emmanuel Carrasquillo
Very happy about the work done on my honda accord. I've had my car worked on 3 times in this shop. These guys went above and beyond what I dropped off my car for. I got my clutch changed, my breaks and a couple of other things. They were constantly in communication with me about my car's progress. After this last visit where my clutch got changed, my car feels completely different. So much so that I had to call the manager as soon as I left to thank him again. Shout out to Leo who was the mechanic working on my car. Thank you! Highly recommended.Services: Part finding & extracting
