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September 2022 by Hattie D Cooke
Very reasonable prices and great personnel. Highly recommended
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February 2021 by Risan Rahman
Horrible Experience, went there to support the local community hit by the pandemic, but had to face an extremely unprofessional and horrible buying experience.Raising the price On the last day my bed by $300 on a 1500 $ bed and mattress. Will never walk in there again. Put me through utter inconveniences and lapse in my planning. Beware of “SAL” the rep. The lady who called on the phone to ask for the raise spoke as if they were doing us a favor calling last minute and hiking the price. It’s just a money making scheme!!
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January 2021 by Rosa M
Been here multiple times and they never disappoint, always find what i am looking for. Gina is very helpful, very friendly and patient. Excellent Customer Service!
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January 2021 by Karina Tellez
I do not recommend, sales lady was very rude an nasty. They guaranteed a specific delivery date and didn’t deliver and then gave us a hard time.
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January 2021 by Francisco Tellez
Horrible service, they guaranteed a delivery date and didn’t deliver and had nasty attitude when we asked. Do not recommend at all.
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December 2020 by Luisanny Germosen
I went to the store and contacted them multiple times to avoid writing a review. I had bought a platform bed and mattress from the store and less than a month after delivery, the support of the bed broke and it makes a loud squeaky sound. The store informed me that after drop off and delivery there was 'not much they could do'. I was happy with my purchase until this happened and did not receive any assistance from the store to solve the issue. Their products may be of good quality but you will not receive any assistance or wont have warranty after your purchase and delivery.
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December 2020 by Luisanny G.
I went to the store and contacted them multiple times to avoid writing a review. I had bought a platform bed and mattress from the store and less than a month after delivery, the support of the bed broke and it makes a loud squeaky sound. The store informed me that after drop off and delivery there was 'not much they could do'. I was happy with my purchase until this happened and did not receive any assistance from the store to solve the issue. Their products may be of good quality but you will not receive any assistance or won't have a warranty after your purchase and delivery.
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December 2020 by Malachi Dixon
Sydney furniture does amazing with customer service! I have always worked with Sal. I've purchased over 6 pieces of furniture from there, and Sal always gives me a great price! No delivery fee, no assembly fee. I purchased my 2 end tables from Sydney when the NYC shutdown had just began. I waited 2 months, but as soon as New Rochelle opened back up they delivered everything next day! I highly recommend this store. You will not be disappointed!
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December 2020 by Chep “Chep” 56
I bought a living room set here and let me tell you those 2 sales persons Gina and Sal took care of me from beginning to end. No hustling, no gimmicks just down to earth great service. My furniture arrives in a few days and I can't wait. Gina was kind enough to include free items and while I waited for my application to be done Sal was kind enough to offer me water or coffee. Its not a big name brand store which I like cause you get treated with respect not like a sale. I am very please with both Gina and Sal and will definitely be buying my bedroom set from them. You want great service with a smile go see Gina or Sal, they're the dynamic duo un sales.
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November 2020 by Lorna Anderson
10 years ago I purchased a place in New Rochelle & furnished it from Ashley’s furniture right in the area.I was in the market for new furniture for my bedroom & the goal was to move over my Queen bedroom set to one of my other rooms & replace it with a King set in my room. I returned back to Ashley’s furniture store to look around and also a few other stores, nothing “jumps out at me”. A friend told me to visit Sydney’s Furniture, which I didn’t even realize that I drove by the store very frequently. Upon walking into the store I was greeted by a male & female team. The names are beautiful Gina & helpful “ Sal” I had a picture in my phone of what I was looking for or close to. Sal immediately took the initiative to locate an album filled with bedroom sets and brought over to me; after looking through the album I saw what I was looking for. Ready to place my order; they remind me that due to COVID, it might take longer than normal to receive the furniture . I told them no worries; I wasn’t in a hurry as long as I receive by Thanksgiving. I left a small deposit & left the store. In a week or so I received a call from Sal stating that my furniture was in the warehouse. I was ecstatic , now I have to move out old furniture & bring over my other furniture to make space for my King Size Bedroom set. We confirmed a delivery date of Wednesday 11/11, I saw on the news that it was going to rain on my delivery date, no one wants their new furniture to be delivered in bad weather. I called Sal and asked if I could have the furniture delivery for the Tuesday instead and he gladly accommodate me. New furniture was delivered the Tuesday; and was set up by the delivery guys. No complaints; Gina & Sal are warm & friendly associates of the store. Love my new King Size Bedroom Set & now I just need to order my lamps which I’ll be returning to Sydney’s Furniture store to order them. I Highly Recommend Sydney’s Furniture Store in New Rochelle located on Main Street if you’re in the market for new furniture & ask for the Gina or Sal very warm and helpful team. Customer Service is so important!
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November 2020 by Marc Bonte
Good Happy with job
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July 2020 by Chep 56
I bought a living room set here and let me tell you those 2 sales persons Gina and Sal took care of me from beginning to end. No hustling, no gimmicks just down to earth great service. My furniture arrives in a few days and I can't wait. Gina was kind enough to include free items and while I waited for my application to be done Sal was kind enough to offer me water or coffee. Its not a big name brand store which I like cause you get treated with respect not like a sale. I am very please with both Gina and Sal and will definitely be buying my bedroom set from them. You want great service with a smile go see Gina or Sal, they're the dynamic duo un sales.
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June 2020 by shaunree mclean
Bought couches here. Wow. So nice and reasonable!!!
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June 2020 by Desean Dixon
Sydney furniture does amazing with customer service! I have always worked with Sal. I've purchased over 6 pieces of furniture from there, and Sal always gives me a great price! No delivery fee, no assembly fee. I purchased my 2 end tables from Sydney when the NYC shutdown had just began. I waited 2 months, but as soon as New Rochelle opened back up they delivered everything next day! I highly recommend this store. You will not be disappointed!
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March 2020 by Sheniqua M.
I RECEIVED MY BEDROOM SET AND LIVING ROOM SET FROM HERE very good staff! Sal is very patient , nice and helpful Would recommend anyone get there furniture from here
