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November 2024 by Chris C
Another worthless BOFA location. I really don't know why I keep my money at this bank..
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August 2024 by D.j.Uguniz
Terrible, terrible, they should change personnel
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August 2024 by Sameer Iftikhar
Very slow just one teller is open in the middle of the week and she was dead slow 6 persons waiting in the line and they don’t care.
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July 2024 by David Ruiz
Terrible bank, I had an appointment that I made online at 3:00 pm when I arrived they sat me in a chair and I waited 35 minutes and no one attended to me, I don't understand why they give appointments if they won't be punctual and polite in telling you that they are busy and They will take longer. TOTALLY DISAPPOINTED
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July 2024 by D Rogers
Staff is very friendly and professional. Rarely have more than 2 tellers working at the same time so be patient, they move customers out efficiently.
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June 2024 by Will Conn
I went to use the atm machines yesterday both are broken
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April 2024 by 대니의 여행 가이드,Travel with Danny lee
This is loan only, I didn't know and I was wating a line over 20min and then no regular banking serviceThey must have a sign loan onlyThey have a Google sign not any sign in the this bank.They cheating people
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April 2024 by Joanna Osemwengie
Excellent Customer Service
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April 2024 by Jane Protzman
Neither atm was working. Finally I saw a human who rudely sent me to back area that had long lines. Never again.
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March 2024 by jay l
If you aren’t Hispanic going here, Good luck. The manger was front of house on this particular day I went in. Her energy was disturbing. I’ve been in business a very long time and you don’t greet clients by speaking to them while not moving your attention to them, first red flag. She continued to type while speaking to me as if she was not interested in my visit. I also witnessed her interaction with two older blank women , very cold and condescending. The elderly lady tried explaining she had an appointment, the employee then insured them they would be placed in line as a walk in. Shortly after waiting the only women of color in the building came over to them and offered her assistance, less than 5 mins. I don’t agree with jeopardizing anyone’s job especially in times like this but that woman does NOT belong in a position where she is greeting clients, far less management. Very unwelcoming and passive aggressive, I’ve been a client of BOA since a teenager, it was the first bank I considered after starting a business , I was so excited until running into this woman. I ended up walking out and calling another branch in Queens where the business banker went above and beyond to try to give me a Saturday appointment even though he only works 1 Saturday out of the month which had already passed. THAT is customer service. A customer should never come into a place of business and feel as though they aren’t welcomed.
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February 2024 by Wm El
It’s a competition who can be the RUDEST AND LEAST PROFESSIONAL … The title keeps being taken every time by someone newIf you put someone that rude as the first person you see when you go to sign in why should I think it’s going to get any better as we proceed?
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January 2024 by Brandie Lee
Very professional experience and great service
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November 2023 by Juan Arevalo
Bad service, people are rude, they don't provide a solution. I want to open an account. I present it with some documents and it tells me that I qualify but that it ends on Monday and when I return it tells me that I don't qualify. Bad service, they really waste my time.
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August 2023 by Starlin Mejia
The staff is great but most off all Edison he has help me out in everything I've asked him for and showed me how to get the best results. Amazing ??
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June 2023 by Mona Reeves
Friendly service. Need more than two tellers on a Friday.
