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February 2024 by SJ D
Carlos is great ??
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February 2024 by MICHELLE DUFF
The store manager Carlos R. Was very helpful to me, with assisting me in getting a rear windshield wiper for my car. Although the store didn't have it in stock. He called stores in the Bronx too see if they had any. He was very professional and polite.
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October 2023 by Liam Mcmahon
Went there last night, doors were locked at 9.48pm when supposed to be open until 10pm. Drove 20 mins to get there. I was in a real jam to get a part to get car ready for work today. Knocked politely on window- staff sort of smirking/jeering me. One worker sweeping floor pointed at watch - and I was like yeah, I thought open until 10pm. So had to go elsewhere this morning. I think may be new manager as have had good luck there in past. So just be careful that if you are in a real jam and down to wire - don't depend on this store. I get it people trying to get a head-start on closing. However - store may need to update their hours that they close at 9.45pm. To all potential customers - just make sure you get there 20+ mins before closing.+1 to comment from Jay E below - 'I dealt with a gentleman with braids and glasses who spoke to me in a very nonchalant attitude and complained more about wanting to go home then taking care of my reimbursement'This was the very person and same experience. Glad not just me. I was in store on Monday - nonchalant and uninterested for sure.
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October 2023 by Akeen Watson
Asa and Mia were excellent employees and delivered over the top customer service. They went above and beyond to make sure I made the best purchase possible
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October 2023 by Jay. E
I dealt with a gentleman with braids and glasses who spoke to me in a very nonchalant attitude and complained more about wanting to go home then taking care of my reimbursement
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September 2023 by Miguel Matos
The staff are very helpful and professional!!!They make you feel comfortable and relax.
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September 2023 by Vinnie 1973
I'd give this location 10 stars if I could. We're not from this area and our windshield hit with something on the NJT. Left in a situation with no parts here for Safelite to repair it and a 1,200 mile drive home the anxiety ran high until Carlos came out and took a look at our situation. He patched it for us leaving us much more relieved about the venture home. Thank you so much Carlos!!
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August 2023 by Jonathan Casiano Sr.
Big thanks to Angel, Josue, and Jugo for amazing customer service!! This is the best autozone in the area. They went above and beyond to make sure my issues were taken care of! 5 STARS!!!!
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July 2023 by Jannelle
In the store that is in New Rochelle, New York with number 788 today, Saturday, July 22, I bought 1 battery at 1:17 pm and they did not take good care of me, apart from they made me wait 2 hours to change the battery when there are 5 people inside the store and since I am a woman I have to wait and the men who arrive after me are quickly attended to, that is unfair
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July 2023 by Hillary James
Went to have my battery tested here. Staff was friendly took the battery out and had it charged in under 30 minutes. However, my battery was bad and is under a year old. I unfortunately bout it from AAA and now having to jump through hoops for them to honor the warranty...
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June 2023 by Vida Loca 65
Bryant was awesome at installing my back tail light! He took his time and made sure it well put and working! 100% Recommend!
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June 2023 by Jerry Power
Carlos helped me. Very professional.GREAT CUSTOMER SERVICE.Carlos is the best!!!!
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June 2023 by DeVante G.
They close their doors 10 minutes to their actual time it says and the manager gave me an attitude and ultimately told me that the registers were down/they close them already. I only needed one thing and they weren't interested in doing their jobs.
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June 2023 by Adam S.
I had a great experience at Auto Zone. I recently had a issue with my car battery so I went to the auto zone asked if they could test my battery. A man by the name of Raffy came out with his tools and tested the battery. He told me it was fine and didn't need to buy a new one. I appreciate his time and not trying to upsell me. Next time I need a new battery I will be back for sure.
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May 2023 by Jessie Ob
Ralfy and G. Was amazing !! He managed to help me and addressed the needs my car needed it. He was knowledgeable, he went above and beyond. Autozone should hire more individuals like Ralfy G. The store he works for is New Rochelle, NY. Thank you for having such an amazing employee!!!
