“We needed to change service providers. Sam was extremely helpful and kind. She was very skilled at addressing our needs as well as communicating with waiting customers about expected wait times. I will gladly return to this store again to work with Sam.”
“I had a very positive experience with Dionne. She is extremely competent and committed to going a extra mile in helping me change my mobile plan and home service to Spectrum. She truly is a great asset for your company…. it’s rare to find a person like her dedicated to serving the public in today’s environment”
“The store reps did a great job steering me in the right direction. The manager Bill was very knowledgeable and helped me find the right plan for my newest needs such as a new business and international travel that I didn't even think of upon walking in. T-Mobile however did have some problems porting in my numbers and applying some expected discounts and setting up a business T-mobile user account, but in the end, thanks to the store representatives and Bill, everything was remedied and I'm a happy camper saving money and getting an extra business line for less than what I was paying before.”