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August 2024 by J S
Fleet auto has cared for my cars for many years. The service has always been excellent. They are very knowledgeable and very kind.
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August 2024 by Jacqueline Kohler
The nasty receptionist, alone, is reason enough to not go here. ?
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July 2024 by Livia Moon
went for inspection as a woman alone and they did not try to sell me an procedures. simply a passed inspection. thanks!
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May 2024 by cerealkilla74
I love this place. They are completely fair and do great work. They are friendly and know their stuff. They are our go to.
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May 2024 by Brooke Lyndaker
Mixed Experience: Inconsistent Service Standards
I have utilized the services of Fleet Service Center on multiple occasions, and while there have been moments of commendable service, I am compelled to express some disappointment regarding the inconsistency I've encountered.
I must address an issue that has arisen during my recent visits. On two separate occasions, I requested tire rotations to be performed concurrently with my scheduled oil changes. Regrettably, both times, my requests were declined by the service team. This discrepancy has raised concerns regarding the consistency of service delivery at Fleet Service Center
Like any vehicle owner, I place importance on adhering to recommended maintenance schedules to ensure the longevity and performance of my vehicle. Thus, the inability to have requested services fulfilled as scheduled undermines my confidence in the reliability of business.
The inability to accommodate simple service requests as agreed upon when scheduling an appointment is disconcerting. Regrettably, this inconsistency leaves me with no choice but to explore alternative service providers in the area. I believe it is important that people can be assured of receiving the services they schedule.
Any uncertainty regarding service fulfillment compromises the trust essential for a successful client-service provider relationship. Moreover, it undermines my confidence in the safety and reliability of my vehicle, both for myself and for others on the road around me.
Sincerely,
Brooke Lyndaker
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May 2024 by Jacquelyn Hart
Had my brakes done a few years ago here and had my spark plugs replaced today. Eli and Kathleen were so kind. The work was done quickly and I was invoiced as quoted! I highly recommend
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March 2024 by Danny Callahan
I had one great experience at Fleet getting my state inspection done. They were friendly and efficient and the mechanic who checked my car was super nice.
Because of this I scheduled an appointment to get my tires changed. When the appointment came around I called ahead to double check how long it would take and apparently it’s sort of a situation where you drop-off and they get to it when they do and call you when they are done.
I did not realize this at the time of scheduling. Historically I’ve experienced a tire change to take a very short time and I’d wait. Since it’s hard to get an Uber around here and I had planned to wait, I rescheduled to when I can get a ride.
I ended up horribly ill and failed to call and let them know I couldn’t make it. When I finally called back I apologized and explained I was unwell, then asked to reschedule and the receptionist denied me service and said it won’t work out because I didn’t call to tell them.
I would understand this if it was a timed appointment but for an all-day drop off that didn’t have a specific reserved time it was crazy to me to lose the business because of this.
I found a great place in Poughkeepsie instead who is able to change them while I wait.
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November 2023 by Kamalyn Stricker
Eli is awesome. I’ve gone to Fleet for years. He is honest, the prices are reasonable, and he always gets my car done in a very timely manner. 10/10 would recommend
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October 2023 by David Radovanovic
New owner Ely is a rare find. His crew of mechanics are superior and Ely is always pleasant and accommodating. Prices are very fair too!
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October 2023 by Chelsea Strika
I cannot say enough positive things about Eli and Kathy, genuinely. I was able to get in fast with kind understanding about my car worries, which is rare to find anymore. Most mechanic shops give appointments weeks out, but they got me in within a matter of days. I originally came to them about my headlight consistently going out, even after other mechanics disregarded me and left the issue as was, but Eli found the problem of a melted wire and my headlight has been great since! I currently have my car in the shop with them now due to exhaust issues and although it’s costing me a lot to fix, it’s an issue that’s worth fixing and they’ve been honest with me about the situation. I would highly recommend Fleet if you’re looking for honest work from a skilled person who gets the job done right.Services: Exhaust
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October 2023 by Devon Reuse
I had my car "fixed" at Mavis downstate. Comparatively, I spent less money on better-quality parts at Fleet.I appreciate the transparency they provide. My car sounded like a dying cat before they replaced the cheap brakes Mavis installed. Highly recommend for fair prices and on-time service.
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September 2023 by Adam Gordon
Saved me a tremendous amount of money! I will definitely use them again
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September 2023 by melanie hoffmann
My son's car died in the parking lot across the street from fleet. I called them and dropped off the key. With no appointment and despite the fact that they were returning from vacation ( and therefore swamped with work)the car was diagnosed and fixed in just a few hours. They are an incredible shop and we will never take our cars anywhere else.Service: Auto battery replacement
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August 2023 by Darshan Malde
Eli is the best mechanic you can ask for. Great service all around. Reasonably priced.
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August 2023 by Dan Frampton
Fantastic! Eli has a high degree of integrity and always does a top notch job. Best mechanic ever. I wouldn’t use any other.Services: Transmission