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November 2023 by laura kosovoi
Beautiful, clean, properly heated and cooled.Higher monthly rates but all is relative.
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September 2023 by Caralyn Abadinsky
I've worked with Westy's in New Hyde Park for 16 years and have had nothing by positive experiences every single time I've contacted the office. The Managers are always available and provide good information and wonderful service!
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September 2023 by Mike Butcher
Great place to leave your stuff. Very bright and clean
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June 2023 by Tms T.
Excellent customer service via the phone and in person. Exceptional pricing with a guarantee not to increase for 2 years.
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December 2022 by Laura Guardiano
I recently found myself in a position whereas I was in need of a storage unit. I passed the Westy location on Marcus Ave in New Hyde Park regularly and saw an advertisement for no rental increase for two years.I called and spoke with Rosa Saldana the Assistant Director. She was very professional and kind.When I went to look at the unit and while I was in the office, she identified multiple clients personally by name. Such a nice thing to observe.The facility is very clean.I highly recommend Westy and Rosa Saldana.
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August 2022 by Nyomie Lwin Yee
I was looking for Storage to rent long term back in 2020. I had checked several places in Queens/ Western Nassau. No place fulfilled my needs and requirements. One day , I was at near by TJ Maxx and decided to check out the Westy Self Storage at New Hyde Park. Alicia Brown gave me tour. She is very professional and explained to me about terms and conditions.The place is immaculately clean and password is required to access the location. Hallways are wide and ceiling are high. This is the best place in Eastern Queens and Western Nassau area!
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July 2022 by Christine Pearson
No need to go elsewhere for your storage needs. Facility is handsome, spotless and staff EXTREMELY helpful.
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May 2022 by Laura Quinn
Alicia Brown from lake success location of Westy self storage was a phenomenal help assisting me with my property and storage unit. Thank you.
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February 2022 by Debbie D.
I recently ended my contract which I had from 2006. This Storage facility is unlike any other I've seen. It is extremely clean, well-lit and the storage rooms are very easy to access. There is ample parking, you feel safe and you are in a secure setting. The staff are friendly and professional. I ended my contract because I no longer needed storage. Sixteen years is a long time and never did I feel during those years the need to go elsewhere. Should I have storage needs in the future, I would definitely return.
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October 2021 by Brian Sadighpour
Why would anyone need to pay $380 for a 5x10 unit when other places charge $200. Yeah this place is really nice but def don’t need a ritz Carlton hotel to store my old cloths, furniture and kids cloths. Way too fancy for the normal person.
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September 2021 by Keith W.
* EXCELLENT! * I just wrapped up my contract using WESTY SELF STORAGE at 2400 Marcus Avenue, Lake Success, NY 11042. My first time using a self-storage facility, and it worked out very, very well. * The location was clean and well-maintained. And the staff running it were courteous, professional, and very accommodating. * Lastly, the whole thing was so easy and convenient. No problems, no hassles, no worries. *** Thumbs up all around!!!
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September 2021 by William flores
Acceptable service.
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August 2021 by Harry Schroeder
I was in a bind with my need for storage and once I spoke with Alicia and the Lake success team it was a 5 star service from beginning to end. Alicia was courteous, knowledgeable and had all the answers to questions I did not even know would arise. I was highly impressed when she inquired about the items I needed to store as she informed and recommended to me that some of the items should be handled by a mover. She then passed me along to Yasir who was on top of his game and a major help. He had professional movers call me within the same day who had a more than reasonable quote within minutes. Even though my storage needs changed, the movers were professional and very attentive to my needs. I will always keep them in mind and have already recommended friends and family to Alicia and the Westy team! I have used storage facilities previously for work but The collaboration this team provided was top notch! Thank you so much!
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March 2021 by Top Reviewer
This place is very clean and the employee that I dealt with named Tom was incredibly professional and helpful. The prices were a bit higher then I was willing to spend, so I ended up storing my belongings elsewhere, but they get four stars for excellent customer service and cleanliness.
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December 2020 by Cheryl Quatrano
I want to thank all the wonderful and helpful at Westy's in New Hyde Park. Rosa, Tom, and Alicia are always courteous and go the extra mile to be accommodating. The facility is spotless and the service is great. I have been a customer for many years and have never been disappointed. Thank you.
